Note fondée sur 290 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,7 Service et personnel
2,5 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par helene de Victoriaville
Pas un choix, mais correct...
Publié le 9 mars 2015 sur HotelsEtant la dernière chambre de dispo selon nos dates, on peut dire que ça fait notre affaire.Pas de déjeuner, assez dispendieux pour la qualité.Bon resto autour.Hotel assez désuet manque un p'tit peu d'amour, mais c'était pour une nuit seulement.
par laurent de Paris
Bien
Publié le 13 févr. 2015 sur HotelsBelle hôtel en zone touristique pour les parc d eau
par un voyageur
Publié le 16 août 2024 sur Expedia
Loved it
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Team , Gestion de l’hôtel
Thank you,
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Run down hotel complete with roaches and mice. (My leftovers were nibbled on). In it's prime, likely a nice place. That day has passed
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Front Desk Team , Gestion de l’hôtel
Hello Andrew ,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and would like the opportunity to make things right for you.
par un voyageur
Many surprises
Publié le 26 juin 2024 sur HotelsThe stay was ok. The air or refrigerator was not on when we got to the room. I understand about saving electricity but if you already know what room your guest will be in out of courtesy have those items on. The bed was comfortable and the room was nice. I didn't like the fact I had to put a deposit of 100 dollars down when that was not mentioned in my booking. Overall I would stay there again now that I know what to expect.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Front Desk Team , Gestion de l’hôtel
Hello Wendy ,We are glad to hear you had a positive experience during your stay with us! We hope to welcome you back soon for an even better stay.
par un voyageur
Review of my stay
Publié le 10 juin 2024 sur HotelsBed and pillows were great ! Getting checked in was a mess ! Had to try 3 rooms before keys would work !!Charge of $ 20 to use charge card when it said a small fee would be charged not 1/5 th of my whole bill ! Plus $100 deposit / of course it was returned to me after they looked at my room upon check out ! Need a small lamp in room when overhead lights are turned out! Was very hot in there and took an hour to cool down room but then was ok !!
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Front Desk Team , Gestion de l’hôtel
Hi Helen, I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur
Publié le 13 mai 2024 sur Expedia
par un voyageur
Publié le 6 mai 2024 sur Hotels
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Rooms were full of cockroaches very disgusting very disappointed for the price I pay I'm asking for a refund or a credit
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Dipesh , Gestion de l’hôtel
Hello Mark, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
par un voyageur
Publié le 16 mars 2024 sur Expedia
It was way over priced, no coffee, no tv remote, dirty room, threadbare towels
Commentaires de Gestion de l’hôtel
16 mars 2024 par Dee, Gestion de l’hôtel
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our motel.
