Note fondée sur 56 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,5 Propreté de la chambre
2,1 Service et personnel
1,8 Confort de la chambre
1,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Sincere apologies! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Hi, Jesse! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
par un voyageur
Publié le 5 août 2024 sur Expedia
It was a cheap room to stay just I didn’t feel safe or clean
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Hi, Kat! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
par un voyageur
Publié le 30 juill. 2024 sur Expedia
I didn't like anything !
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, James! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Eva
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The room was dirty! I asked the front desk for cleaning supplies. The windows were single pain plexiglass, which has NO SOUND BARRIER ! I heard everything outside all night ! NO air conditioning! Dripping water in the bathroom added to the noise ! I got about 3 hours of broken sleep ! The hotel should be condemned! ( literally !) I'm very disappointed !
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Sincere apologies, James! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Joey, Gestion de l’hôtel
We are sorry to hear about your experience, Ladybird! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey
par un voyageur
Publié le 21 juill. 2024
Very inappropriate signs as decor in reception area. Room was total filth. I’ve never refused to stay anywhere before in my life. I believe this place is permanent housing for some. I personally would not take my shoes off, sit and most certainly not lay down in this place. Shocked that it was on Travelocity.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Joey, Gestion de l’hôtel
Sincere apologies, Michelle! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Hi, D! are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur
Don’t go
Publié le 15 juill. 2024 sur HotelsThe place is inhospitable
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
Apologies for the inconvenience caused, Christian! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Eva
par un voyageur
Publié le 2 juill. 2024 sur Hotels
It was the dirtiest place i have ever stepped into
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Eva, Gestion de l’hôtel
We are sorry for the inconvenience, Lucinda! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Eva
