Note fondée sur 672 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
87 % des clients le recommandent
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 22 oct. 2024
We had trouble with our tv and phone, but the desk clerk was very accommodating in getting both up and running. I give her an A for customer service.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.You are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
5 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
Das Hotel selbst war ausgezeichnet. Wir haben dort einen Zwischenstopp von NY zu den Niagara Fällen gemacht. Der Ort Bradford ist wie ausgestorben.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren letzten Aufenthalt im Quality Inn & Suites zu bewerten. Sie sind uns sehr wichtig. Ihr Feedback ist uns wichtig. Seien Sie versichert, dass wir Ihre Kommentare nutzen, um uns kontinuierlich zu verbessern und unseren Gästen das angenehmste Erlebnis zu bieten. Sollten Sie weitere Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir hoffen, Sie bald wiederzusehen.
5 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
always a great stay with lovely staff, close by everything needed :)
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time review your recent stay at Quality Inn & Suites. You are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us We hope to see you again soon.
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Hotels
Everything went smoothly. Great room and staff. No issues at all
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time review your recent stay at Quality Inn & Suites. You are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us We hope to see you again soon.
3 sur 5
par un voyageur de Toronto

Publié le 16 sept. 2024 sur Expedia
The breakfast service was not great… had to wait for coffee brewing, limited choices, no obvious trash can in the dining area. The room was good but there was some mold around the bath tub. Otherwise, very clean and well equipped.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the staff to better handle these types of situations differently in the future. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
4 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time review your recent stay at Quality Inn & Suites. You are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us We hope to see you again soon.
4 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
Everything was very good except for a few small things that can easily be addressed. Pros: 1. Near the historical district 2. A couple of restaurants within walking distance 4. Reasonable pet fee 5. Very friendly staff 1. The hallway had a very strong cleaning product smell. 2. The password for the WiFi needs to be written much clearer on the key card sleeve. After multitude attempts, I finally had to call the front desk. The first letter looked uppercase and the last number looked like a letter. 3. Our only toilet paper roll had just a few squares and we had no soap. I had to go to the front desk to get a roll of toilet paper and a bar of soap. 4. Breakfast needs to be earlier than 7:00 AM. 5. We went to breakfast a few minutes after 7. The doors were closed and there was no one at the front desk. A man walked past and informed us it wasn’t ready yet. We went back at 7:30. We almost didn’t stay as we needed to get back on the road. If you’re going to wait until 7:00 to start serving breakfast, you should have everything ready.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time review your recent stay at Quality Inn & Suites. You are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us We hope to see you again soon.
2 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the staff to better handle these types of situations differently in the future. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
5 sur 5
par un voyageur de Rew.

Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time review your recent stay at Quality Inn & Suites. You are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us We hope to see you again soon.
3 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
The internet is really slow and will appreciate faster internet service. Bathroom still had hair when we checked in and the toilet clogs too easily.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the staff to better handle these types of situations differently in the future. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.