Note fondée sur 215 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
93 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par Rousseau de Paris

personnel totalement incompétent

Publié le 3 août 2014 sur Hotels
le cadre est très agréable, mais le personnel est totalement incompétent : - pour le diner, une heure entre la prise de la commande et les plats servis à table (et il n'y avait que deux tables à servir , dont la nôtre !!!!) - même scénario pour le petit déjeuner, mais le temps est plus réduit : 25 minutes . Le prix pour ce déjeuner (12 livres) est excéssif par rapport à ce qui est proposé Lors de la réservation, le coût journalier pour un chien n'est pas détaillé : or il nous a été demandé 20 livres/jr ... (somme reduite à 10 livres/jr après discussion
5 sur 5
par un voyageur

Publié le 15 oct. 2024 sur Expedia
The staff was amazing and parking was easy. It’s a beautiful property! There is an onsite bar and restaurant.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Author, Gestion de l’hôtel
Dear Vance Burkett, Thank you for taking the time to complete the survey about your stay at Widbrook Grange. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.  Thank you for your five-star review! We're thrilled to hear you enjoyed your stay with us, and we'll be sure to share your kind words with our outstanding operations team.Keep an eye out for our amazing Black Friday deals, exclusive to our newsletter members! We look forward to welcoming you soon. Kind regards, Widbrook Grange
5 sur 5
par un voyageur

Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Widbrook Grange team , Gestion de l’hôtel
We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team.
5 sur 5
par un voyageur

Publié le 10 sept. 2024 sur Hotels
Loved every minute. We wanted to stay another night, but they were full up. Marley, our server and bartender was charming and knowledgeable. He gave us a tutorial on gin, since they had 200 different kinds in the bar. We ended up having a few gin drinks and thoroughly enjoyed them. Dinner was lovely and there was also complimentary full breakfast.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Author, Gestion de l’hôtel
Dear Lawrence Pilmaier, Thank you for taking the time to complete the survey about your stay at Widbrook Grange. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to hear you had such a wonderful stay. We think the Gin selection and staff are pretty special too. We will make sure our superb operations team are made aware of your lovely comments. We hope to see you at Widbrook Grange again soon! Kind regards, Widbrook Grange
2 sur 5
par un voyageur

Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par The Widbrook Team , Gestion de l’hôtel
I am both saddened and disappointed that we failed to meet your expectations on this occasion with us and please accept our sincerest apologies. Please be rest assured that your review have been passed on to our hotel operations management team to make sure this is highlighted to the team for improvement.
3 sur 5
par un voyageur

One night staying

Publié le 20 août 2024 sur Hotels
Average hotel. Good to stay for a quickly night, restaurant is overprice, breakfast just normal and simple breakfast option. Don’t understand why need to pay extra for cappuccino And hotel needs to do a bit of maintenance around.
Commentaires de Gestion de l’hôtel
21 août 2024 par Author, Gestion de l’hôtel
Dear Dhaize Wawrzonkowski, Thank you for taking the time to complete the survey about your stay at Widbrook Grange. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Widbrook Grange again soon! Kind regards, Widbrook Grange
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 août 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 11 août 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
The rooms were beautifully decorated with stylish touches that made us feel right at home. The hotel also offered a variety of fantastic facilities, including a cozy reading room, a chic bar, and a delightful restaurant. The highlight for our little one was definitely the pool, which provided hours of fun. The staff went above and beyond with their incredible attentiveness and genuine care, making our stay truly memorable.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Author, Gestion de l’hôtel
Dear Eva Poppe, Thank you for taking the time to complete the survey about your stay at Widbrook Grange. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to hear you had such a wonderful stay. We think the location and staff are pretty special too. We will make sure our superb operations team are made aware of your lovely comments. We hope to see you at Widbrook Grange again soon! Kind regards, Widbrook Grange team
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 26 juill. 2024 sur Hotels