Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,8 Service et personnel
3,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de pourrieres
Publié le 10 mars 2020 sur Expedia
grand appartement et belle salle de bain
très propre
par un voyageur
Publié le 25 sept. 2024 sur Expedia
I’m so happy I stayed here, the location was great, the apartment was spacious and convenient to where I needed to be.
Overall I would stay here again.
par un voyageur
Publié le 2 août 2024 sur Hotels
par un voyageur
Publié le 27 juill. 2022 sur Hotels
par un voyageur
Pictures do not lie!
Publié le 25 déc. 2021 sur HotelsAstounding amount of mold on walls ceiling, windows molding window sills and curtains!
Water literally dripping down walls & ceiling lights were water stained. Water on the floor had wicked up the furniture & cabinet - veneers were stained & peeling. Water pooled the full length of 10 foot window sill & water dripping from top of windows.
Owner to response and said I was being overly picky & “expecting a 5 star hotel” & “old women and women with young children” had stayed in room without complaint. They refused to refund my money but said they would send a cleaning crew the next day. I cleaned as best I could but after allergic reaction I stayed elsewhere for the night.
2nd day the room was better but bleach fumed overwhelming (understandable given mold they needed to kill). Also a brand new dehumidifier was running in the room - an odd thing if I was truly “overreacting” to the situation. Opened windows to release fumes & stayed elsewhere again. Owners refused refund again.
3rd day fumes better & decided to stay as I could not afford to walk away from 9 days.
4th day morning, turned on oven to warm bread and 10 mins later interior glass of the oven exploded! Told owners and they blamed me! Common in cheap ovens (google it). Booked here so I’d have a kitchen, but Nobody one ever fixed oven or cleaned up glass.
No housekeeping in 9 days and given 1.5 rolls toilet paper. Good concept but sadly neglected property & owners have more greed than integrity.
Commentaires de Gestion de l’hôtel
4 janv. 2022 par Francisca Borges, Gestion de l’hôtel
We are just absolutely sad with this kind of comment. First of all, we tried to solve the problems of the mold as soon as the guest complained about it (to highlight that the guest never mentionned this alergy when making the reservation). I spend a lot of time exchanging messages with the guest. We even bought a dehumidifier (also criticized by the guest). The cleaning was made, but even though, the guest found another problem: now it was the smell of bleach...The comment mentionned («expecting a 5 star hotel & “old women and women with young children” had stayed in room without complaint») as been made by us, efectively, at the end of the stay when the guest complained again writing that «it was too much, the inside glass of the oven exploded and he wanted to get the money back»: we have this apartment for a few years now and this never happened. In all our apartments we have the same oven (and actually, not cheap!) and even at home, and we had never seen such situation. To highlight that the oven is electric!! This happened because something was put in the oven, too big for it, and when the door was closed too violently, the inside window broke. This is a human error, not a machine error. All those complaints had only one purpose: to get money back or a kind of «gift of an extra nights» certainly. As you can see, this guest spend his time complaining for everything, even when we solved one problem, another one appeared. We are always there to solve our guest's problems inside our apartments, and in this case, we did so. But this guest was to focussed on getting his money back (probably because he found that Braga was far from Gerês, where he had to go) and as he didn't make the reservation with insurance (being able to cancel at any moment and get the money back), he tried to solve the problem by finding problems in our apartment. We are very sorry for the situation, but the guest has not acted correctly with us. To highlight also that the glass has been changed the same day of the guest departure.
The owner: Francisca.
par un voyageur
Publié le 23 août 2021 sur Hotels
Decent. You can't choose rooms and I ended up in the last floor (4th), which you need to go up by stairs.
Commentaires de Gestion de l’hôtel
18 oct. 2021 par Jose dias, Gestion de l’hôtel
Thank you
par un voyageur
Boa opção em Braga
Publié le 19 oct. 2020 sur HotelsApartamento amplo e bem localizado. Vale o valor cobrado.
par un voyageur
Publié le 3 sept. 2020 sur Hotels
par un voyageur
Excelente
Publié le 20 août 2020 sur HotelsApartamento muito bem localizado, limpo e sossegado. Relação qualidade-preço excelente. Recomendo
Commentaires de Gestion de l’hôtel
1 sept. 2020 par José Dias, Gestion de l’hôtel
Obrigado pelo comentário. Espero que voltem
par un voyageur
Propaganda enganosa...nao tem vaga de garagem!!!
Publié le 20 juin 2020 sur HotelsO que posso dizer e que no geral fiquei desapontado com a minha estadia o apartamento em si tem uma boa infro-estrutura e um certo conforto e tem boa localizacao mais houve um erro terrivel da parte do dono do apartamento ele coloca no anuncio que possue garagem sem manobrista ou seja uma vaga ...correto?...errado a vaga e na rua e pior a rua bem disputada fiquei uma noite 30 minutos parado na rua esperando vaga sendo obrigado a voltar cedo...ou seja propaganda enganosa que me estragou a viagem.