Hotel not as described on website:No restaurant in use,only breakfast served between 08.30-09.30,on 9/9/2017,we went down to breakfast at 08.30 and no one around and no breakfast set up,he eventually arrived at 08,40 ,another quest got fed up waiting and went into kitchen and made her own breakfast,on same day we got back around 13,30 and was asked were we going out again ,we said yes ,so we were given the front door key and asked to lock up ,this also happened on the 7/9/2017 ,owners left the hotel at 19.30 and we were locked in ,no fire exit and no way off getting out ,at this point i realized that we were infact locked in every night and left with no owners or night porter on duty,
No access to hot drinks or the bar ,if we wanted anything we had to look for them,
No house keeping ,sheets and towels not changed all week.
We had to park car outside premises even though there was a large carpark inside.
No deli/bar.
No room service.
No Shuttle bus service.
No lounge area.
We did feel quite unsafe.
We left a day early and booked into another hotel .
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