Note fondée sur 1 213 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 déc. 2024
Staff was very friendly and helpful. Loved Tonya in the breakfastroom
Commentaires de Gestion de l’hôtel
23 déc. 2024 par Branson Towers Hotel Management , Gestion de l’hôtel
thank you for the great review warm regards
par un voyageur
Publié le 19 déc. 2024
The property was easy to get to and the staff were friendly and the breakfast was good, and they cleaned off tables after people use them.
Commentaires de Gestion de l’hôtel
23 déc. 2024 par Branson Towers Hotel Management , Gestion de l’hôtel
thank you for the great review warm regards
par un voyageur
Publié le 1 oct. 2024
All rooms are inside very safe. Hallway and elevator smelled like mold.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Branson Towers Hotel, Gestion de l’hôtel
Dear DawnThank you for taking the time to share your feedback. We’re glad to hear that you felt safe during your stay. However, we sincerely apologize for the unpleasant odor in the hallway and elevator. This is not the experience we aim to provide, and we will immediately have our team investigate and address the issue to ensure a more pleasant environment for future guests.We truly appreciate your comments and hope to welcome you back soon for an improved stay.Warm regards,
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Branson Towers Hotel, Gestion de l’hôtel
Dear HeatherThank you for your positive rating! We’re so glad to hear that you had a great experience with us. Your feedback is much appreciated, and we hope to welcome you back in the future for another enjoyable stay.Warm regards,
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Kind of dated interiors
No staff to check us in for 15-20 minutes
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Branson Towers Hotel, Gestion de l’hôtel
Dear TimThank you for providing feedback on your recent stay. We apologize for the delay you experienced during check-in, as we understand that a prompt and warm welcome is essential to a positive experience. We’re reviewing our staffing protocols to ensure our team is available to assist guests more efficiently.Additionally, we appreciate your comments on our interior decor. We are continually exploring ways to enhance our property, and feedback like yours helps us identify areas for improvement as we our still remodeling Thank you once again for sharing your experience, and we hope to have the opportunity to welcome you back for an improved stay in the future.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Lots of reviews said this hotel had a wonderful breakfast. During our 2 night stay breakfast opened 5 minutes late and was just typical breakfast. No fresh fruit and a typical amount of options. 2nd morning. Opened late again but his time no coffee. While people are waiting for breakfast to open late at least have coffee available. You say there is coffee 24/7 but not true! Also water pressure on 3rd floor is horrible!!
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Branson Towers Hotel, Gestion de l’hôtel
Dear CherylThank you for taking the time to provide us with feedback on your recent stay. We’re sorry to hear that our breakfast service and other amenities did not meet the standards you were expecting.We apologize for the delay in breakfast service on both mornings of your stay and for the lack of fresh options. We understand that having coffee available, especially while waiting, is important to our guests, and we're reviewing our processes to ensure coffee service is truly available 24/7, as we intend.Additionally, we regret the issue with water pressure on the third floor. Our maintenance team is currently addressing this to improve future guests' experience.Thank you again for your feedback, and we hope to have the chance to welcome you back for a better experience.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
We had a great time.the staff was super helpful and the pool/ hot tub was clean the breakfast was good and plentiful. Location was good.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Branson Towers Hotel, Gestion de l’hôtel
Dear GaryThank you for sharing your experience with us! We're thrilled to hear that you had a great time and enjoyed the helpfulness of our staff, the clean pool and hot tub, and our breakfast offerings. It’s also wonderful to know that our location added to the convenience of your stay.We truly appreciate your kind words and look forward to welcoming you back for another enjoyable visit!Warm regards,
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Branson Towers Hotel, Gestion de l’hôtel
Dear SherryThank you for your positive rating! We’re glad to hear that you had a good experience with us. We look forward to welcoming you back in the future!Warm regards,
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Overall it was real nice. Only thing we didn’t like was the jets in the hot tub didn’t work. lol but other than that we had a great stay!
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Branson Towers Hotel, Gestion de l’hôtel
Dear FernThank you for your kind review! We’re so glad to hear that you had an overall enjoyable stay with us. We apologize for the inconvenience with the hot tub jets—rest assured, our team is looking into this to make sure everything is in top shape for future guests.We appreciate your understanding and your sense of humor! We look forward to welcoming you back for an even better stay next time.Warm regards,
par un voyageur
So comfortable. Nice breakfast.
Publié le 26 sept. 2024 sur HotelsSo many kids. It must have been competition week for some school organization. Either that or elephants were booked the floor above us.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Branson Towers Hotel, Gestion de l’hôtel
Dear DaveThank you for sharing your experience with us. We apologize for the noise during your stay and understand how important a peaceful environment is. At times, especially during competition weeks, our hotel may host larger groups, and we strive to accommodate all guests as comfortably as possible.We appreciate your patience and sense of humor, and we hope that, despite the extra excitement, you still enjoyed your stay with us. We’d love the opportunity to welcome you back for a quieter experience in the future.Warm regards,
