We ordered, paid for, received confirmation, for king size bed, and got a queen. We killed two roaches and a different kind of bug on day one. We killed another roach on day two. We had to keep everything sealed, shake out our clothes, turn them inside out, shake them again, turn them right side out, shake them again, and load them to come home to make sure we did not bring roaches home. we requested more towels on day one, never got them. Had to use the same towel for three days in a row. The receptionist was extremely nice, we had an easy check in, but that was about the only good part. The door key panel fell off when we tried to use our key card the first time. The back porch had bird poop on the chairs and needed swept and had cobwebs. Had to go outside to get connected to Wi-Fi.