Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024
Restaurant, bar service slow every night. Room had dirty sheets (make up and other stains) and pillows on arrival. Good location
Commentaires de Gestion de l’hôtel
21 oct. 2024 par jj, Gestion de l’hôtel
Thank you, Jennifer, for taking the time to provide a review of your stay. We are sorry to hear of the disappointment experienced and will relay this feedback to our Restaurant and Housekeeping management teams so that we can improve our products and services. We hope that we can welcome you back to the Hiltons of Branson in the future for an improved experience
par un voyageur de Dallas
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Vickie , Gestion de l’hôtel
Thank you for visiting the Hiltons of Branson, we appreciate you and hope to see you again soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Great staff and service. Room was clean and bed was comfortable!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par jj, Gestion de l’hôtel
Thank you for visiting us at the Hiltons of Branson. We are so excited to hear of a great stay and hope you will think of us the next time you are in the Branson Landing area!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Nice convenience to everything
Commentaires de Gestion de l’hôtel
15 sept. 2024 par jj, Gestion de l’hôtel
Thankis so much for being our guest! We are excited to hear of your enjoyment and thank you for sharing! We hope to welcome you back soon!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The room hadn't been vacuumed and the sheets were dirty on one bed. I called down and the staff came up and changed the bed. The staff were very accommodating and helpful!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par jj, Gestion de l’hôtel
Thank you for taking the time to provide a review of your stay. We are sorry to hear of the disappointment experienced and will relay this feedback to our management team so that we can improve our products and services. We hope that we can welcome you back to the Hiltons of Branson in the future for an improved experience.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
9 sept. 2024 par jj, Gestion de l’hôtel
We love to hear that you love everything about our hotel! Thanks so much for being our guest we look forward to hosting you in the future!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par jj, Gestion de l’hôtel
We are so sorry to hear you did not enjoy certain aspects of your stay. We continually monitor feedback so we may improve for future visits. We appreciate your business and hope you will visit again sometime in the future.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Vickie , Gestion de l’hôtel
We are so sorry to hear that you were disappointed with your stay. We continually monitor feedback looking for ways to improve our guest experience. We hope you will visit us again, so we have the opportunity to change your perception. Best wishes to you wherever you may travel.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Verla , Gestion de l’hôtel
We are sorry to hear you did not enjoy certain aspects of your stay. We are always looking to improve for future visits. We hope you will provide an opportunity for us to better care for you in the future. Please know we appreciate your business.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
It is a great place to stay, first and foremost! The lobby is beautiful! Pool and hot tub area are better than most in the area. It was amazing because of the staff, more specifically, the valet attendants/staff and the bellhops! Ask for
Luke and you will never be disappointed! There were several other gentleman that helped us and all had the best personalities! (Can’t remember their names) People you would invite to your own BBQ! The only negative are; the lobby has an overpowering scent, it smells great, but can cause a headache. The halls/rooms smelled of a “zoo”, which I’m sure is due to the pool/hot tub and the fact that they allow pets. Keep in mind, I am super smell sensitive. Lastly the room temp was 76 degrees upon arrival. Definitely not what I was expecting for this time of year. And it took over a day to get at the temp we were comfortable with. I would definitely return even with these negatives I have listed as the staff outweighs all of it!
Commentaires de Gestion de l’hôtel
2 sept. 2024 par jj, Gestion de l’hôtel
Hello, Jeanne, Thank you for visiting us at the Hiltons of Branson. We hope you will consider us in the future so we may work to provide a 5-star experience during your next stay. We will pass you high praise on to our bell/valet staff. Please know we appreciate your business.
