Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Expedia
The room was very clean and up to date. The only downside is the lights in the bathroom were all very dim, and it was extremely difficult to put on makeup.
Commentaires de Gestion de l’hôtel
20 août 2024 par jj, Gestion de l’hôtel
Thank you for taking the time to provide a review of your stay. We are sorry to hear of the issue you experienced, we will relay your feedback to our Executive Management teams so that we can improve our product and services. We appreciate your business and hope that we can welcome you back in the future for an improved experience.
par un voyageur
Publié le 20 août 2024 sur Expedia
Likes:
1. Staff who brought luggage to room were very pleasant and accommodating.
2. Options for entertainment and going out to eat were great as well as pleasant staff.
Dislike:
1. Room had a broken patio door handle on outside.
2. Screen door had huge tear.
3. Chair was torn on backside.
Commentaires de Gestion de l’hôtel
20 août 2024 par Verla, Gestion de l’hôtel
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par jj, Gestion de l’hôtel
Thank you and we are sorry there were some aspects of your stay disappointing. We hope you will provide a future opportunity for us to improve your perception.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par jj, Gestion de l’hôtel
Thank you and we are sorry there were some aspects of your stay disappointing. We hope you will provide a future opportunity for us to improve your perception.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Verla, Gestion de l’hôtel
Thank you for being our guest and we appreciate your business! We hope to welcome you back.
par un voyageur
Publié le 13 août 2024
Commentaires de Gestion de l’hôtel
14 août 2024 par Tyler R., Gestion de l’hôtel
Thank you for taking the time to provide a review of your experience with us, we are pleased to hear that you enjoyed your stay! We appreciate your time and business and hope that we can welcome you back to the Hiltons of Branson in the future for an improved experience!
par un voyageur
Publié le 12 août 2024
It was clean, adorable and a great location. A bit on the pricier side, but a great stay.
Commentaires de Gestion de l’hôtel
12 août 2024 par jj, Gestion de l’hôtel
Thank you for being our guest! We are honored to have your business and can't wait to welcome you back!
par un voyageur
Family trip
Publié le 12 août 2024 sur HotelsGreat service. Clean and comfortable. We really loved our stay.
Commentaires de Gestion de l’hôtel
12 août 2024 par jj, Gestion de l’hôtel
Thanks for visiting at the Hiltons of Branson, Pam. We appreciate hearing of your enjoyment and hope you come visit us again.
par un voyageur de Jacksonville
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par jj, Gestion de l’hôtel
Thank you for taking the time to provide feedback and for your patronage. We hope you will think of us in the future so we may work to provide a 5 star visit for your next stay!
par un voyageur
Breakfast
Publié le 9 août 2024 sur HotelsRooms were great Breakfast was a waste of money. Lack of staff over an hour wait for food. 20 minutes before a server came at all.
Commentaires de Gestion de l’hôtel
9 août 2024 par Verla, Gestion de l’hôtel
We are so sorry to hear we let you down this visit. We will ensure your feedback is shared with our Food and Beverage Manager so he may investigate and improve in this area. Please know this is not the level of service we want to provide for our guests. We appreciate your business and hope you will visit again so we may better care for you.
