Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Tori-General Manger, Gestion de l’hôtel
Thank you for your wonderful 5-star review! We are thrilled to hear that your experience at our hotel was exceptional. We strive to create a memorable stay for all our guests, and it's rewarding to know we met your expectations. We look forward to welcoming you back for another amazing visit!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Tori-General Manger, Gestion de l’hôtel
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel. We strive to provide excellent service and a comfortable stay for all our guests, and your rating means a lot to us.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Staff was awesome and friendly. Room was clean. Bathroom door didn’t lock but not a big deal.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Tori-General Manger, Gestion de l’hôtel
Thank you for your feedback! We're pleased to know you had a great experience at our hotel. We will look at that bathroom door to fix that lock. Your rating of 4 is appreciated, and we will continue to strive for excellence in service and comfort for all our guests.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The hotel was empty for a reason. The room smell, they had no cleaning staff. Pool has been closed for months. We stayed for two days and they did not clean the room or gave us new towels. Looks like it was going out of business.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Tori-General Manger, Gestion de l’hôtel
We sincerely apologize for your experience. Our pool is closed for the season since the end of August, and we regret any inconvenience caused by the lack of cleaning during your stay. We appreciate your feedback and will address these issues with our team to improve our service.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Breakfast not good for the price . AC thermostate would not cool , both rooms very musty smelling
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Tori-General Manger, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Staff was friendly. Amenities were lacking.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Tori-General Manger, Gestion de l’hôtel
Thank you for your feedback. We're glad to hear that our staff was friendly, but we sincerely apologize that the amenities did not meet your expectations. Your comments are valuable as we strive to improve our offerings for future guests.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Restaurant was shut down. Place was run down and dirty. Pool was closed and put out was covered in leaves.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Tori-General Manger, Gestion de l’hôtel
We're truly sorry to hear about your experience during your stay. We understand the disappointment regarding the shut down restaurant, pool closure, and overall cleanliness. Your feedback is vital, and we are taking it seriously to improve our services for future guests. Thank you for sharing your concerns with us.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Stay was great, staff great. Disappointed because pool was closed for cleaning. Seems to always happen to me, lol. Obviously not the property's fault.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Dawn-Front Desk Manager, Gestion de l’hôtel
Thank you for your positive feedback about your stay and our staff. We apologize for the pool being closed for cleaning during your visit; it’s unfortunate that this seems to happen often. We appreciate your understanding and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Tori-General Manger, Gestion de l’hôtel
Thank you for your review! We are delighted to hear that you had a fantastic experience at our hotel. Your positive feedback means a lot to us, and it motivates our team to continue providing exceptional service. We look forward to welcoming you back for another memorable stay!
