Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024
We loved the location and the staff was so helpful!
par un voyageur
Publié le 16 août 2024 sur Expedia
I didn't realize that they didn't include breakfast with the stay. The pool and hot tub were nice. I like that it is open until 11pm. There was a lot of renovation happening. The store they have is expensive on a lot of the items. The room had comfortable mattresses and pillows and they included extra blankets in the dresser drawers. The vanity area had a cool zoom mirror that pulled out from the wall and lit up for makeup people. We enjoyed our stay. One of the better hotels we've been to.
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi Andrea,Thank you for your detailed feedback! We’re happy to know you enjoyed the pool, hot tub, and room comforts, like the mattresses and vanity area. Your comments about breakfast and the store are noted as we continue to enhance our services. We’re thrilled you had a great stay and hope to see you again at Westgate Branson Woods Resort.Best Wishes,Social Media Support
par un voyageur
Publié le 16 août 2024 sur Expedia
Very welcoming and clean! Would stay again. Price was great!
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi Nicole,Thank you so much for your kind words! We’re delighted to hear that you found Westgate Branson Woods Resort both welcoming and clean. It’s wonderful to know that you will stay with us again. We look forward to welcoming you back for another enjoyable visit!Best Wishes,Social Media Support
par un voyageur
Publié le 14 août 2024 sur Expedia
Nothing looked like it did in the photo’s the hotel room walls were super thin and could hear everything like they were in the room with you the door didn’t seal so bugs got in there was no restaurant or bar just a market that sold some food items game room is overpriced and everything closes really early but the pool stays open late
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi Lee,We sincerely apologize that your stay at Westgate Branson Woods Resort did not meet your expectations. The issues you described, from the room not matching the photos to the noise, bugs, and limited dining options, are certainly not the standards we aim to provide for our guests. We understand how frustrating this must have been and deeply regret that your experience was impacted by these concerns. Your feedback is invaluable and will help us focus on areas that need improvement. We hope you might consider staying with us again in the future, allowing us the chance to provide a better experience.Best Wishes,Social Media Support
par un voyageur
Publié le 11 août 2024 sur Expedia
This property is clean and so much to do!
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi Loretta,Thank you for the lovely review! We’re so glad you found the property clean and enjoyed all the activities available. We look forward to hosting you again at Westgate Branson Woods Resort for more fun experiences.Best Wishes,Social Media Support
par un voyageur
Publié le 11 août 2024 sur Hotels
Room was clean and plenty of space. Very nice would stay again!
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi,Thank you for your kind words! We’re delighted that you found the room clean and spacious. Providing a pleasant and welcoming environment is what we strive for. We’d love to have you back at Westgate Branson Woods Resort whenever you’re in the area.Best Wishes,Social Media Support
par un voyageur
Publié le 9 août 2024 sur Expedia
We were booked into a different room than what was advertised. We would have chosen another property if the photos accurately displayed the room received. The property staff was supportive in letting us know all the events that were scheduled. Our “cabin” was very dirty and could see dirt footprints when we first got there.
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi Jesica,Thank you for your feedback. We’re sorry to hear that your experience at Westgate Branson Woods Resort did not meet your expectations. It’s disappointing that the cabin you received wasn’t as advertised and that cleanliness was an issue. We’re glad to hear our staff was helpful with event information, but we recognize how important it is for all aspects of your stay to be up to standard. We appreciate your comments and hope you’ll consider giving us another chance in the future for a stay more aligned with your expectations.Best Wishes,Social Media Support
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi Clayton,Thank you for sharing your feedback. We’re sorry that your stay at Westgate Branson Woods Resort was not up to your standards. We appreciate your comments and hope you will reconsider us for a future stay.Best Wishes,Social Media Support
par un voyageur
Publié le 6 août 2024 sur Expedia
We were very pleased with our accommodations. We were greeted very nicely, everyone had smiles, talked with us..not at us! Very helpful. A short way to the main strip, pools and hot tub were awesome. The only thing missing was a restaurant and adult lounge, but both of those were not far. We will definitely book here again...
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi Deborah,We’re thrilled that you had such a pleasant stay at Westgate Branson Woods Resort and enjoyed the accommodations, pools, and hot tub. We appreciate your suggestion regarding on-site dining and lounge options and are glad you found nearby alternatives. We look forward to welcoming you back for another great visit!Best Wishes,Social Media Support
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Social Media Support, Gestion de l’hôtel
Hi Nathan,Thank you for your review. We regret that your experience at Westgate Branson Woods Resort did not meet your expectations. Your feedback is important to us, and we hope you’ll consider giving us another chance in the future.Best Wishes,Social Media Support
