Ratings based on 677 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
Comment from Hotel Management
Aug. 27, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Ravi,Thank you for 5* rating. I am glad to hear you enjoyed your stay. Hope to see you back again upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Armina,Thank you for taking the time to rate your stay. I am glad to hear all went well. Hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager
by A traveller
Posted Aug. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Carwin,Thank you for taking the time to rate your stay. I am sorry to hear your experience did not meet your expectations. Please, let me express my most sincerest apology for it. Thank you again for your feedback and I hope you will give us opportunity to better serve upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager
by A traveller
Posted Aug. 24, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Daniel,Thank you for taking the time to rate your stay. I am glad to hear you were satisfied with our services and I hope you will give us opportunity to serve you again upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Yvonne,Thank you for taking the time to rate your stay. Kind regards,Stanislav Sugar - General Manager
by A traveller
Posted Aug. 20, 2024 on Expedia
Great location for the old town. We had a river by view which was nice. Lots of restaurants behind the hotel. Friendly staff and bag storage was very welcome. Great location for the Vienna city boat.
Comment from Hotel Management
Aug. 21, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Dean,Thank you for your kind comments. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back again very soon!Kind regards,Stanislav Sugar – General Manager
by A traveller
Disappointed
Posted Aug. 20, 2024 on HotelsI was disappointed with this hotel and room the air conditioning did not work and while we were give 2 fans the room remained hot for our stay. We ran out of shower Gell on the first night and this was not replaced. Some of the towels were dirty. The WiFi was weak and intermittent
Comment from Hotel Management
Aug. 21, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Dave,Thank you for taking the time to write the review. I am sorry to hear your experience did not meet your expectations. Please, let me express my most sincerest apology. Described downsides will be discussed with my team and will do necessary steps to improve the quality and service. Thank you again for your feedback and I hope you will give us opportunity to better serve upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 10, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Shimon,Thank you for superb rating. I am glad to hear you were satisfied with our services. Hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager
by A traveller
Shameful Radisson practice
Posted Jul. 31, 2024 on HotelsI was disappointed to be received by charging me an extra tax of twenty odd dollars. I used no extra facilities and was charged this superfluous tax. I paid for the room with all fees and taxes included. This extra is a scam. Radisson should be ashamed to pull this off. Don’t be fooled. This is another way to gain extra monies. Bad, bad practice.
Comment from Hotel Management
Aug. 1, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Albert,Thank you for taking the time to write your review. I am sorry to hear your experience did not meet your expectations. Please, let me express my sincerest apology for it. The local City Tax is a fee collected by Bratislava City Authorities and every single tourist / guests needs to pay this fee. I am sorry that this haven't been clear upon time of booking. Once again, thank you for your feedback and I hope you will give us opportunity to better serve upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager
by A traveller
Posted Jul. 31, 2024 on Expedia
Comment from Hotel Management
Aug. 1, 2024 by Stanislav Sugar - General Manager, Hotel Management
Dear Katie,Thank you for 5* rating. I am glad to hear all went well during your stay and I hope to see you back upon your future trip to Bratislava.Kind regards,Stanislav Sugar - General Manager
