Note fondée sur 458 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,2 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Manager, Gestion de l’hôtel
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
par un voyageur
Publié le 6 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2018 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
par Sylvain
Publié le 4 juill. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
par Guest Relations Manager, Gestion de l’hôtel
Dear Sylvain,
We appreciate your positive feedback score following your visit here a tour hotel. Please know that we value your business and we work very closely to be able to provide our guests the best value services. We hope to see you again soon. Have a great day!
par C Gauvin de Quebec
Pour court séjour c'est parfait
Publié le 11 nov. 2013 sur HotelsNous avons a dormir souvent aux États-Unis pour participer a des tournois avec notre fils. Alors lorsque nous n'avons besoins qu'un d'un lit pour dormir quelques heures cet endroit est convenable. Rien de luxueux j'en conviens mais correct.
par un voyageur de Québec
Adéquat
Publié le 6 juin 2011 sur HotelsRapport qualité prix très bien.
par un voyageur de keene
Publié le 30 sept. 2024 sur Expedia
Hotel is slowly being remodeled. The important parts of the room, the bathroom the beds, and the refrigerator and microwave were very good. Other things like the doors, the chairs, the rug, were bad. If you’re just looking for a place to sleep for a few hours it’s fine.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Robert! Thank you for your feedback. We're glad to hear that you found the essential amenities, like the bathroom, beds, refrigerator, and microwave, to be satisfactory. We appreciate your observations regarding the ongoing remodeling, and we’re committed to addressing the areas that need improvement, such as the doors and furnishings. Your input is valuable as we work towards enhancing the overall experience for our guests. We hope to welcome you back for an even better stay in the future!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Kae! Thank you for the 8 out of 10 rating! We’re glad to hear you had a positive experience at Econo Lodge Brattleboro in Vermont. Your feedback is important to us, and we’re always looking for ways to improve. We hope to see you again soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Every part of this property is ready for a wrecking ball. Shame on Econo Lodge for putting their name on this place and shame on Hotels.com for including it in their listings. The beds were sparsely made with only a thin blanket over the sheets, which were stained. The blankets had burn holes in them. No extra bedding was provided. The bathroom door was off its hinges and leaning against the closet bar. It showed signs of rot. Only two thread-bare towels and one stained wash cloth were provided. The lamp shades were dented and still wrapped in plastic. The tv remotes did not work, and the tv lacked several of it's manual buttons. The walkway outside the rooms is canted and feels likely to rot away in the next few years. Walking down the hall, we could see into another room that looked as though it had been tossed, presumably by investigators. This was a horrible stay. Hotels.com should have an energy number to assist guests who find themselves tricked into booking in a place like this. I will spend the next few days worrying that we brought home vermin.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Maria! Thank you for your feedback. We are truly sorry to hear about the multiple issues you experienced during your stay. The condition of the property and the room details you mentioned are concerning, and this is not the standard we strive for. We will address these issues with our team to ensure that improvements are made promptly. We regret that your stay was so disappointing and appreciate you bringing these matters to our attention.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The room doesn't look the way you see it in the picture i loose my money vut i don't care is like someone washing us in the next room
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Nelson! Thank you for your feedback. We apologize for the discrepancy between the room you received and the photos you saw. We understand how this can be frustrating, especially if the conditions were not as expected. We will review the details and ensure that our listings accurately represent our rooms. Your comments about the noise are also noted, and we will address this issue to improve future experiences. We appreciate you bringing these concerns to our attention.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Ruth! Thank you for your feedback. We’re sorry to hear that your stay didn’t fully meet your expectations. Your comments are important to us, and we will use them to make improvements. We hope to have the opportunity to offer you a better experience on your next visit.
