Note fondée sur 696 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Paris
Publié le 30 sept. 2019 sur Expedia
Rien à redire, les chambres sont propres. Y compris les parties communes
Commentaires de Gestion de l’hôtel
1 oct. 2019 par Flynn Pinto - Revenue & Reservations Manager, Gestion de l’hôtel
Dear Valued Guest,
Greetings from The Royal Hotel & Leisure Centre
We would like to take the opportunity to thank you for choosing to stay at The Royal Hotel & Leisure Centre and for taking the time to share your comments.
It is a pleasure to read your review and see that in more than one aspect we managed to exceed your expectations with the hotel offerings and service.
We look forward to welcoming you to our hotel in the near future.
Thank You & Regards
par un voyageur
Publié le 4 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
14 mai 2019 par Flynn Pinto - Revenue Manager, Gestion de l’hôtel
Dear Valued Guest,
Greetings from The Royal Hotel & Leisure Centre
We would like to take the opportunity to thank you for choosing to stay at The Royal Hotel & Leisure Centre and for taking the time to share your comments.
It is a pleasure to read your review and see that in more than one aspect we managed to exceed your expectations with the hotel offerings and service.
Your praise will be certainly shared with the team and used as recognition for their remarkable dedication towards our guests.
We look forward to welcoming you back to our hotel
Thank You & Regards
Flynn Pinto
Revenue & Reservations Manager
The Royal Hotel & Leisure Centre
par un voyageur
Publié le 4 oct. 2018 sur Hotels
1. I was working for 4 days in Cabinteely. The nearest hotel was the Royal. Collegues who didn't know my mobile telephone number contacted the hotel. The hotel reception said it was connecting them to my room. The collègues said the line would go dead. This happened several times to one caller in particular. As it happened there wasn't a telephone in my room which is quite incredible. I reported this to the reception. Hotel staff however never informed collegues who called. On one occasion, on Sunday, a collegue came to the hotel to pick me up by car. The reception claimed to have called my room 3 times and to have sent someone to knock on my door. This was untrue. I was in my room the whole time. The fact that there was no telephone and the hotel staff pretending there was, led to much confusion.
2. I started work at 8 AM each day. On Saturday and Sunday the hotel didn't serve breakfast till 8AM so I missed breakfast on these 2 days and I would like you to reimbursement me.
Ray Rushe
Recommandé
pour Tout le mondepar un voyageur
Belle chambre, accueil moins bonne
Publié le 8 juill. 2016 sur ExpediaNous avons séjourné à Bray dans le but de participer au Groove Festival. Le personnel de l'hôtel ne savait pas où il se déroulait et ne connaissait pas l'événement ce qui a été pour nous décevant. De plus, la dame à l'accueil semblait plus intéressé à finir son quart de travail que nous servir. Cela nous a donné une mauvaise première impression sur l'hôtel.
par un voyageur
Publié le 14 mars 2022 sur Hotels
par un voyageur
Positive and negative
Publié le 26 févr. 2022 sur HotelsLocation is great. I’ve never been asked for photo ID at check-in before…I found it odd …Room and downstairs were lovely, comfortable. There were insects coming out from under the bath. The carpet in hallway needs an upgrade, there were drips coming from the ceiling. I paid the €5 overnight car park fee and went off on a hike with my kids. Half way round Bray Head I thought of renewing the car park ticket , but nothing I could do. When we got back to hotel at 5pm, car was clamped. €125 had to be paid for release fee😠 I feel this is unreasonable as we were staying the 2 nights.
par un voyageur
Publié le 5 nov. 2021 sur Expedia
The staff at the Royal Hotel are so helpful, understanding, kind. The breakfast staff couldn’t do enough for you very friendly.
Commentaires de Gestion de l’hôtel
22 nov. 2021 par Flynn Pinto - Revenue & Reservations Manager, Gestion de l’hôtel
Dear James,
We would like to take the opportunity to thank you for choosing to stay at The Royal Hotel & Merrill Leisure Club and for taking the time to share your comments.
It is a pleasure to read your review and see that in more than one aspect we managed to exceed your expectations with the hotel offerings and service.
We look forward to welcoming you to our hotel in the near future.
Thank You & Regards
The Royal Hotel & Merrill Leisure Club
par un voyageur
Publié le 29 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
22 nov. 2021 par Flynn Pinto - Revenue & Reservations Manager, Gestion de l’hôtel
Dear Declan,
We would like to take the opportunity to thank you for choosing to stay at The Royal Hotel & Merrill Leisure Club and for taking the time to share your comments.
It is a pleasure to read your review and see that in more than one aspect we managed to exceed your expectations with the hotel offerings and service.
We look forward to welcoming you to our hotel in the near future.
Thank You & Regards
The Royal Hotel & Merrill Leisure Club
par un voyageur
Don’t bother
Publié le 18 sept. 2021 sur HotelsVery expensive for the quality of a very old & run-down building. Then to pay extra for parking is poor. Very tired hotel & staff generally grumpy
par un voyageur
Publié le 6 sept. 2021 sur Hotels
