Note fondée sur 783 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024 sur Expedia
I only encountered one staff person at the front desk. She seemed to be doing it all. We had the room right next to front desk and our noisy neighbors kept us up until 2:30 a.m. Breakfast was less than desirable, probably because the one kitchen staff was outside texting on her phone and not even in the building which left the front desk staff trying to assist. The bagels were stale, only one side of the toaster worked, the coffee was room temperature. I will not stay at this property again.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
par un voyageur
Publié le 19 oct. 2024 sur Expedia
nice breakfast included with your stay and the staff are truely amazing.
par un voyageur
Very Nice Hotel
Publié le 16 oct. 2024 sur HotelsBest Western Covered Bridge Inn is a very clean and well run hotel. Very close to interstate 70. Breakfast was excellent. Particularly loved the make your own pancakes as they came down a conveyor onto your plate. Would definitely stay here again.
par un voyageur
Stay somewhere else
Publié le 15 oct. 2024 sur HotelsHorrible service from the first second - was charged an incorrect amount that I now need to dispute. Room was never cleaned - tub did not empty and asked for it to be fixed and was never fixed
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Our tv had issues
We had 11 wasp in our window alive
When we called down to front desk the lady said she was by her self but we could come and get raid
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Nicole, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
par un voyageur
Publié le 10 oct. 2024 sur Hotels
par un voyageur
Best Western stay
Publié le 7 oct. 2024 sur HotelsIt was an average Hotel charging 4 star prices. I won’t stay again. The breakfast machine broke, The towels were old and thin. The shampoo, body wash, and conditioner containers were empty. Breakfast options were minimal. The desk people and cleaners were good. The hotel needs to invest in upgrading the customer service areas.
par un voyageur
Would stay here again
Publié le 29 sept. 2024 sur HotelsHotel was nice enough. Unfortunately the power was out when we got there from the storms that went through. Had to sleep in the car in the parking lot most of the night. Got checked in around 2:30am.
