Note fondée sur 104 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juin 2024 sur Expedia
There was no one at the front desk. We had to check in using a kiosk, the person on screen was friendly and helped me with directions. TV in our room didn’t work.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Dear Ayana,Thank you for sharing your experience with us. We're pleased to hear that our virtual front desk staff was able to assist you and provide friendly service. However, we apologize for the inconvenience you experienced with the TV in your room. Your feedback is invaluable, and we will address this issue promptly to ensure a better experience for future guests.We hope to have the opportunity to welcome you back and provide an improved stay.Best regards,Rodeway Inn
par un voyageur
Publié le 3 juin 2024
Tv didn't work and no one knew how to fix it.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Dear Debby,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the TV not working and the lack of assistance in resolving the issue.Your comments are extremely valuable to us, and we are committed to addressing this concern promptly. We will ensure our staff receives the necessary training to handle such situations in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable experience. Thank you again for your feedback.Best regards,Rodeway Inn
par un voyageur
Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Dear Caroline,Thank you for taking the time to provide feedback on your recent stay with us. We are sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we would love to hear more about how we can improve.Please feel free to share any specific details or suggestions you have. We hope to have the opportunity to better serve you in the future.Best regards,Team Front Desk
par un voyageur
Publié le 24 mai 2024 sur Expedia
Needs updates
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Dear Matt,Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your comments and suggestions regarding updates, if you can share more details we can escalate it to higher management. Also, your review is invaluable in helping us improve our facilities and services.Your input is important to us, and we will certainly consider it as we continue to strive for excellence in providing the best possible experience for our guests.Thank you once again for your review. We hope to have the pleasure of welcoming you back in the future and providing you with an even better stay.Warm regards,Rodeway Inn
par un voyageur
Publié le 22 mai 2024 sur Expedia
The place was very dirty, the toilet and the shower smelled to high heaven.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Room smelled musty. No cleck, took long time to check in on kous
par un voyageur
Publié le 28 avr. 2024 sur Expedia
First of all no personal. Virtual check in which in my opinion isn’t very welcoming. If they don’t want to be there why would I. Room wasn’t very clean. It looked like snot all over the mirrors. The towels were stained( one even still had a foot print on it). The frig and microwave were dirty. The freezer was frozen shut because someone had left it turned all the way up what look like for weeks. The television was in very poor condition. The air conditioning unit sounded as if was going to blow up at any minute. It was cheap so I wasn’t expecting 5stars. But I always Expect to have a clean room no matter the physical condition. Especially after dealing with covid.
par un voyageur de Traer
Publié le 8 avr. 2024
Older motel but maintained well.
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Office staff were very pleasant and helpful.
The property is all outdated.
par un voyageur
Publié le 31 déc. 2023 sur Hotels
