Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Room was not cleaned,
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We apologize for the inconvenience you experienced with the cleanliness of your room. This is not reflective of our usual standards. We are addressing this issue with our housekeeping team to ensure it doesn’t happen again. We appreciate your bringing this to our attention and hope you will consider giving us another chance to provide a better experience in the future. Sincerely,Hotel Management
par un voyageur
Publié le 24 août 2024 sur Expedia
par un voyageur
Publié le 24 août 2024 sur Hotels
par un voyageur
Our 2 day stay
Publié le 19 août 2024 sur HotelsThis facility is older and needs some updating. Cabinet doors broken, table Formica cracked badly, room smelled musty. Our room had a refrigerator and cook top, but there were no dishes, pots and pans, cups, or silverware. The bathroom sink would not drain and we reported it, however, was not fixed the 2 days we stayed. Breakfast was available from 6-9am. It was not a breakfast, it was packages snacks and not available if you came after 8.
We stayed 2 nights and did not have any maid service or clean towels. The price was right.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Sharon, Thank you for your detailed feedback. We apologize for the issues you encountered with the room conditions, missing kitchenware, and maintenance concerns. We also regret that the breakfast and housekeeping services did not meet your expectations. Your comments are invaluable in helping us identify areas for improvement. We are addressing these issues with our team to enhance our facilities and services. We appreciate your input and hope to offer a more satisfactory experience on your next visit.Sincerely,Hotel Management
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 14 août 2024 sur Expedia
Every thing else's was fine. The place needs restroom remodels.
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Christopher, Thank you for your feedback. We’re glad to hear that you found everything else to be fine during your stay. We appreciate your comments about the restrooms and will take them into consideration as we plan future updates. Your input is valuable in helping us enhance our facilities and guest experience. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
par un voyageur
Publié le 14 août 2024 sur Expedia
I was disappointed in the breakfast. I thiught there would at least have fruit. All they had was a few muffins and instant hot oatmeal
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Judy, Thank you for sharing your feedback. We’re sorry to hear that our breakfast offerings did not meet your expectations. We understand that having a variety of options, including fruit, is important for a satisfying start to the day. We will review our breakfast selection to see how we can improve and offer a more diverse range of items. We appreciate your comments and hope to provide a better experience during your next visit.Sincerely,Hotel Management
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
Publié le 10 août 2024 sur Expedia
