Note fondée sur 835 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you, Jasmin. We would appreciate more feedback on how we could earn a higher rating from you.
par un voyageur
Publié le 2 oct. 2024
The elevator in the parking garage did not work. Was not aware that the facility does not off A/C. I am a hot sleeper so I had to sleep with the windows open even though one of the screens was bent and gapped. Our bedding also had a bit of fart smell to it.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, and we appreciate you bringing these issues to our attention.We're sorry that the elevator in the parking garage was not operational during your visit. This is not the standard we strive for, and we're currently working to address the issue promptly. We also apologize for the discomfort caused by the lack of A/C and the condition of the window screen. We understand the importance of a comfortable sleeping environment, and we regret that we fell short in that regard.Regarding the bedding, this is certainly not the experience we aim to provide, and we’ll be sure to look into this issue with our housekeeping team to ensure it doesn’t happen again.Your feedback is invaluable to us as we continue to improve our services. We hope you’ll consider giving us another chance in the future so that we can provide a more enjoyable stay.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you, Zana!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
We love coming here every year. This resort offers all needed amenities and more. Plus their rooms feel more like homes.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you, Blake! We’re thrilled to hear that you love returning to our resort each year. It's great to know that you find our amenities and rooms to be a perfect fit for your stay. We can’t wait to welcome you back for another memorable visit!
par un voyageur de Richmond
Publié le 22 sept. 2024 sur Expedia
Staff was excellent and accommodating. We were able to check in early to our room, and had a great view. Free shuttle to Main Street is very convenient.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you so much, Glenda, for your kind review! We're thrilled to hear that you enjoyed your stay and that our staff was able to accommodate you with an early check-in. It's great that you loved the view and found the free shuttle to Main Street convenient. We hope to welcome you back soon for another excellent experience! Safe travels!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The rooms were ok for the cost. Nothing fancy and outdated.
The property was amazing. Very walkable to Main Street and great for groups. Parking garage was large.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear you enjoyed our property and its convenient location. We appreciate your comments about the rooms and will consider them as we continue to improve our offerings. We hope to welcome you back soon for another great stay!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you for the feedback, Autum! Are there any details we can get from you on how we could gain a higher rating?
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you, Nicholas!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you Lucinda!
par un voyageur de Thornton
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Beaver Run Resort, Gestion de l’hôtel
Thank you Danielle!
