Note fondée sur 337 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Beautiful rooms and walking distance to downtown. A challenging walk back from town.
Commentaires de Gestion de l’hôtel
15 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Gary. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 5 août 2024 sur Expedia
Tucker checked us in. He was very knowledgeable and told us all the details we need for our stay. The only thing I’d like to mention is the lack of instructions in how to open the windows. There’s no AC in the room so we depended on fans to cool us from the summer heat. Open windows would make it better. I attempted to open but feared that I might break it. Other than that, the room is great! It’s actually a condo unit! Complete with everything! We cooked breakfast for the family there!
Commentaires de Gestion de l’hôtel
8 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Ernest. We are thrilled to hear that you had an enjoyable visit and we appreciate your suggestions for improvement. We hope to host you again in the future!
par un voyageur
Publié le 4 août 2024 sur Expedia
Couch had large tear in it; 2nd bedroom headboard very odd, would catch my hair in the pinecones multiple times per night had to cover it; dishes were broken and pots and pans very low quality, no cheese cutter in kitchen - staff was excellent, shuttle was excellent, but unit very dated, tile in bathroom needs to be caulked, lock on door was very poor had to try on average 10 times to open the door, garage parking spaces very close together and our car was dinged by another; location is good; just needs unit updated and restocked to charge these rates….also unit is noisy due to location by pool until 11pm
Commentaires de Gestion de l’hôtel
8 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Ken, we are sorry to hear you had a disappointing stay at our home and apologize for the areas in which our service was lacking. We have passed your feedback to our local team and they will take prompt action to address the concerns raised. We are grateful for the detailed feedback provided in the review, which will be instrumental in improving the overall quality of service provided in the future. We are committed to ensuring that all customers are satisfied with their experience and will take all necessary steps to ensure that the same issues do not occur again. We truly hope we can host you for a more comfortable stay in the future, thank you.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Great staff and a very convenient location. Overall, a good property. Unfortunately, we had a young family in the unit directly upstairs from us and we came to learn that the floors / ceilings are not incredibly well insulated as we heard all of the running the children were doing in their unit. Recognizing that every unit is different, the pillows in our unit were terrible. Also disappointed that the Lounge was closed during our visit so call ahead if that is a selling point for you to have an onsite bar.
Commentaires de Gestion de l’hôtel
1 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Casey. We are thrilled to hear that you had an enjoyable visit. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve.
par un voyageur de Bloomington
Publié le 26 juill. 2024 sur Expedia
The condo was perfect- had everything our family of 5 could ever need! Would definitely come back again!
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Angie. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Beautiful location
Publié le 24 juill. 2024 sur HotelsThe property was beautiful and we really enjoyed all the amenities and how close the location was to Main Street. The only downside was our room did not have air conditioning. It’s something that is designated in hotels.com site. I think that’s an important point because we chose this property specifically for the air conditioning.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Lisa. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay, Michael! We hope to host you again in the future!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
I loved the location of this property. The condo we stayed in was clean, comfy and perfect for my family of five, including my 3 kids.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Rebecca. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
We have been coming here for our anniversary for the last 6 years. We’ve experienced broken water pipes in the hallway, power outages but management has always done a terrific job taking care of guests!
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Steven. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Beautiful rooms
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Erin. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
