Note fondée sur 218 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
The property was fine. The representations made by Expedia as to what we were getting were actually misrepresentations. Beyond the description, Expedia showed pictures of accommodations which were a complete upgrade of the actual accommodations we got, without a disclosure that we had to book an upgrade. We booked believing that we were getting a balcony at the resort. We got accommodations that you would get at a Residence Inn. I believe Expedia owes me one.
Commentaires de Gestion de l’hôtel
25 août 2024 par Amber Danforth, Gestion de l’hôtel
Thank you for sharing your feedback with us. We sincerely apologize for the discrepancies between the accommodations you expected and what you received. We strive for transparency in our listings, and we understand how disappointing this experience must have been for you. We recommend reaching out to Expedia customer service team directly to discuss this matter further. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 20 août 2024 sur Hotels
Wonderful stay. Lots of amazing amenities. Very clean
Commentaires de Gestion de l’hôtel
25 août 2024 par Amber Danforth , Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our amenities and cleanliness. We hope to welcome you back soon!
par un voyageur
Publié le 18 août 2024 sur Expedia
Beautiful resort with lots of kid friendly amenities. Kids loved the pool and water slide. Very convenient to have the gondola so close to take into town so we didn’t have to worry about parking. Highly recommend staying here and plan on coming back!
Commentaires de Gestion de l’hôtel
18 août 2024 par Amber Danforth , Gestion de l’hôtel
Thank you for your fantastic review! We're delighted to hear that your family enjoyed the kid-friendly amenities, especially the pool and water slide. It's great to know that the gondola made your visit to town hassle-free. We truly appreciate your recommendation and can’t wait to welcome you back for another wonderful stay!
par un voyageur
Publié le 15 août 2024 sur Expedia
Great property for a family with separate living areas and bedrooms by connecting two units. Pool area is great. Free shuttle service to get around town is a great perk.
Commentaires de Gestion de l’hôtel
15 août 2024 par Amber Danforth , Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that our property was a great fit for your family, with the convenience of separate living areas and bedrooms. It's fantastic that you enjoyed the pool area and found the free shuttle service helpful for getting around town. We hope to welcome you back soon!
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Amber Danforth, Gestion de l’hôtel
Thank you, Maria!
par un voyageur
Publié le 2 août 2024 sur Expedia
Property was clean and quiet. Staff very friendly. Long walk from our room to lobby and other areas though! Parking garage was nice and quick elevator to room. On site restaurant pretty pricey.
Commentaires de Gestion de l’hôtel
2 août 2024 par Amber Danforth , Gestion de l’hôtel
Thank you for your wonderful review! We're delighted to hear you enjoyed the cleanliness of our property and the friendliness of our staff. It's great to know you found the parking garage convenient. We appreciate your feedback about the on-site restaurant and will take it into consideration. We hope to welcome you back soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Amber Danforth , Gestion de l’hôtel
Thank you, Kelsey!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Great experience with this property!
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Amber Danforth , Gestion de l’hôtel
Thank you for taking the time to share your feedback! We are thrilled to hear that you had a great experience with our property. We strive to provide exceptional service and create memorable stays for our guests. If there is anything else we can do to enhance your future visits, please let us know. We look forward to welcoming you back soon!
par un voyageur
Publié le 20 juin 2024 sur Expedia
Our room was tiny, everything else was absolutely wonderful! The amenities are superb for families! Unmatched anywhere else in Breckenridge. So much for our kids at the hotel and nearby.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Amber Danforth , Gestion de l’hôtel
Thank you for your feedback! We appreciate your kind words about our amenities and family-friendly atmosphere. We apologize if the size of the room did not meet your expectations. We appreciate your feedback and will continue to strive to provide the best possible experience for our guests within our current room configurations We hope to have the opportunity to welcome you and your family back in the future!
par un voyageur
Publié le 19 juin 2024 sur Expedia
Very nice, great amenities, and very close to lots of shopping and restaurants!
Commentaires de Gestion de l’hôtel
20 juin 2024 par Amber Danforth , Gestion de l’hôtel
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We strive to provide excellent amenities and a convenient location for our guests. We hope to welcome you back soon!
