Ratings based on 974 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024 on Expedia
Enjoyed the stay apart from one morning we had no water. whole area was affected, water was sorted very quickly. Breakfast was lovely, transport was a five minute walk. staff very friendly. Would stay again.
Comment from Hotel Management
Apr. 3, 2024 by Loes, Front Office employee, Hotel Management
Dear Tracy,We thank you for taking the time to share your feedback.It is heartening to learn that you enjoyed your stay at Novotel Breda and appreciated our sumptuous breakfast offerings and convenient transport links.We would like to take this opportunity to express the thanks of the entire team for your kind words. We aim to provide a welcoming and comfortable experience for all our guests, and it is gratifying to know we have succeeded in these areas during your visit.We deeply regret the inconvenience caused by the unexpected water outage which affected the area. We understand that such incidents can be disconcerting, and we are grateful for your understanding as we worked to resolve the issue promptly. Please rest assured that this was an unusual occurrence and our team is always on hand to ensure any disruptions are managed swiftly to minimize any discomfort to our guests.Your willingness to return to Novotel Breda is the highest compliment we could receive. We are committed to maintaining the high standards of service and guest experience that you have come to expect from us.We'd love to have the opportunity to welcome you again. All the best,Loes, Front Office employee
by A traveller
Posted Feb. 16, 2024 on Hotels
As always no issues. Great staff and amazing breakfast. Will be back again for sure
Comment from Hotel Management
Feb. 19, 2024 by Kimberley, Administrative employee, Hotel Management
Dear Artur,It was a pleasure to receive this kind review of your time with us.We're thrilled to hear that our staff made a great impression and that you enjoyed our diverse breakfast options. It's always a pleasure to see that our efforts to provide exceptional service and a comfortable stay are appreciated. Rest assured that your kind words will be shared with our team, who take great pride in making sure every guest's visit is memorable.We look forward to welcoming you back on a future occasion. Best wishes,Kimberley, Administrative employee
by A traveller
Posted Nov. 20, 2023 on Expedia
Comment from Hotel Management
Nov. 22, 2023 by Kimberley, Administrative employee, Hotel Management
Beste David,Bedankt voor uw beoordeling en feedback.Fijn dat u een prettig bezoek aan ons hotel heeft gehad!Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Kimberley, Administrative employee
by A traveller
Posted Nov. 9, 2023 on Hotels
Comment from Hotel Management
Nov. 14, 2023 by Kimberley, Administrative employee, Hotel Management
Dear Nigel,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next visit.Best wishes,Kimberley, Administrative employee
by A traveller
Posted Oct. 25, 2023 on Hotels
Comment from Hotel Management
Oct. 26, 2023 by Kimberley, Reservations Employee, Hotel Management
Dear Guest, Thank you for this great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back soon. Kind regards,Kimberley, Reservations Employee
by A traveller
Posted Sep. 16, 2023 on Expedia
Slow and bad service at the front desk. 3 people were there but would not take care of us!
Comment from Hotel Management
Sep. 18, 2023 by Fenna, Administrative employee, Hotel Management
Dear Mario,We appreciate that you took the time to let us know your opinion of your experience with us.We are delighted to hear that you found our room cleanliness and hotel condition to be satisfactory. Our team works hard to maintain a high standard of cleanliness and comfort for our guests.However, we are sorry to hear about your experience with our front desk service. We strive to provide efficient and friendly service to all our guests, and we apologize for any inconvenience you may have experienced. We will address this issue with our team to ensure improvements are made for future guests.It would be a pleasure to welcome you again. Best regards,Fenna, Administrative employee
by A traveller
Posted Sep. 7, 2023 on Hotels
Comment from Hotel Management
Sep. 9, 2023 by Fenna, Administrative employee, Hotel Management
Dear Andrew,Thank you for this positive review of your stay.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We all hope to welcome you back in the future.Best wishes,Fenna, Administrative employee
by A traveller
Posted Sep. 4, 2023 on Expedia
Good hotel - stayed 2 nights, close enough to centre and to get to Tilburg.
Breakfast is good. Nice area around the hotel for walks.
Comment from Hotel Management
Sep. 9, 2023 by Fenna, Administrative employee, Hotel Management
Dear Claire,Thank you for positively reviewing your stay.We are glad to hear that you enjoyed our convenient location and the beautiful surroundings for walks. It's also great to know that our breakfast met your expectations as well.We appreciate your feedback on the room cleanliness, hotel condition, service, and room amenities, and we will continue to strive for excellence in these areas.We look forward to welcoming you back on a future occasion.Best regards,Fenna, Administrative employee
by A traveller
Posted Aug. 28, 2023 on Expedia
Excellent welcome by friendly staff. Nice sized room. Comfortable beds. Breakfast was good.
Comment from Hotel Management
Sep. 9, 2023 by Fenna, Administrative employee, Hotel Management
Dear Claire,Thank you for sharing the review of your stay with us.We are delighted to hear that you received an excellent welcome from our friendly staff and enjoyed the comfortable beds in our spacious rooms. It's great to know that our breakfast met your expectations as well.We look forward to welcoming you back. Best regards,Fenna, Administrative employee
by A traveller
Posted Jul. 19, 2023 on Hotels
Generic standard hotel, nothing special.
Comment from Hotel Management
Jul. 20, 2023 by Fenna, Administrative employee, Hotel Management
Dear Guest,Thank you for this feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.Thank you again; we hope that you will return. Best wishes,Fenna, Administrative employee
