Ratings based on 68 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Disappointed

Posted Jun. 14, 2023 on Hotels
No one there to let you in or give you the three different codes to get into room Called phone number and got some non English speaker telling me to go down the street to a taxi stand. I did that and then heard someone yell my name. Limbed up two floors to s different hotel desk he gave me the codes. If I had arrived after dark this would have been impossible.
4 out of 5
by Wagih

Stay by the Station

Posted Jul. 2, 2017 on Hotels
Over all stay was very pleasant, Hotel is very conveniently located , will recommend it to friends.
4 out of 5
by A traveller

Convenient and well situated

Posted Oct. 28, 2016 on Hotels
Easy to check in - you must read terms and conditions as you have to check in at the Hotel Cristallo (30 secs walk). Right opposite the Brescia train station and well connected to the Metropolitana. 10 mins walk from Piazza Vittoria / Duomo / Loggia. Clean hotel, nice living area, friendly staff. Only downside is the area becomes a little dodgey at night - though I have visited Brescia for the past 4 years and have had no bad experiences in the area.
4 out of 5
by Noel from Greenwich

Great value and location.

Posted Jul. 9, 2016 on Hotels
Hotel was exactly what I expected and was looking for. Not luxurious but great value and very convenient. Neighbourhood does look slightly dodgy but I didn't experience any problems. They do need to be clearer about need to check in at the nearby Hotel Cristallo.
4 out of 5
by John from Dunedin, New Zealand

Central and convenient for the Station

Posted Jun. 30, 2015 on Hotels
Very convenient for the Railway Station but there was no indication of how to get into the building. The owner was eventually contacted by another guest using her cellphone and he came over and checked us in. The room was clean and quiet, considering it was in the square next to the railway station. The air conditioning and the shower were both efficient. The internet did not work with Windows 8.1 but we did eventually read an important email at the associated Hotel Christall. Instructions about accessing the email would have been useful.
1 out of 5
by Steve from London

TOTAL RIP-OFF - COMPLETE FRAUD

Posted Jul. 8, 2014 on Hotels
The photograph looks like a palace. The reality is different. The front door was locked. No one answered the intercom. The phone number was a recorded message in Italian. When I finally gained entry I was taken to a small, dark, very depressing room. Outside was a bus stop which appeared to be for buses going to The Ghetto. This dump is owned by a hotel of a much better standard around the corner. The man from the hotel was full of hot air. I wanted to switch to a room in the hotel. He demanded an extra 15 euros. I paid in the end - but under protest!!!!
4 out of 5
by Marti from Tallinn, Estonia

Surprisingly nice accommodation in "interesting" neighbourhood

Posted Jul. 14, 2011 on Expedia
A bit difficult to find at first (the separate house numbers are allocated to different doors in one single building), but once inside, everything was very pleasant, clean and cosy. The neighbourhood (train station area) is a meeting place of all kind of legal and illegal immigrants, though, but, while noisy, they are not of any real danger.
1 out of 5
by A traveller

COURAGE… FUYONS !!!!!!!!

Posted Aug. 16, 2024 on Hotels
À votre arrivée si vous cherchez le bronx vous avez trouvé, question sécurité gare à vous !!!! À l’arrivée vous ne trouverez personne il faut aller dans un autre hôtel pour avoir les codes d’accès. Sur place vous retrouverez les photos du site et vous y resterez enfermé jusqu’à votre départ, sauf si vous cherchez à vous restaurer ( kebab / tacos à volonté) ou si vous cherchez quelques vendeurs à la sauvette…. Nous cherchons encore le charme italien dans cette ville … Votre voiture tremblera également toute la nuit. Nous finirons sur une note positive notre hôte italien du petit déjeuner était sympathique
5 out of 5
by A traveller

Posted Jul. 30, 2024 on Expedia
Bella
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 27, 2023 on Hotels