Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2023 sur Expedia
Room was very clean and comfortable, breakfast was good. The shrubbery out side was over grown.
par un voyageur
Dishonest
Publié le 5 sept. 2023 sur HotelsVoici ma critique de Pepper House,
Extérieur
Pas d’éclairage dans le parking la nuit.
Dangereux quand on rentre.
C’est le week end du Labor Day et je suis la seule cliente. Trouver l’erreur...??
Debby est toujours sur le répondeur quand on veut la rejoindre et sa boîte vocale est pleine
Intérieur
Maison très mal entretenue.
Très mauvaise énergie dans cette auberge qui sent la moisissure et le renfermé.
Pas d’accès à la cuisine ni au réfrigérateur. Debby met des tabourets pour empêcher de rentrer dans sa cuisine et on comprends pourquoi en y jetant un coup d’oeil; c’est très sale et en désordre.
Chambre
Installations très vétustes
Wifi très faible. Téléviseur ancien, Climatiseur bruyant.
Système électrique dangereux pas de prises de terre. Tout fonctionne avec des rallonges.
Fenêtre hyper sales pas lavées depuis la construction de la maison sûrement
Personnel
Debby est une femme âgée qui a du mal à se mouvoir et qui est fatiguée de faire ce travail. Elle est très désagréable et on sent qu’elle fait ça juste pour gagner de l’argent. Elle demande beaucoup trop cher pour cet hébergement c’est malhonnête.
Commentaires de Gestion de l’hôtel
5 sept. 2023 par Debby, Innkeeper, Gestion de l’hôtel
I tried very hard to please this guest. She was upset because I told her I was sorry, but we do not do dinner - she had asked me to cook her raw scallops that she wanted to buy from a seafood truck. She booked online and the price was clearly listed before she booked. The price is very reasonable for the area.
par un voyageur de Worcester
Publié le 27 août 2023 sur Expedia
We thoroughly enjoyed our time there, the room was quite beautiful and comfortable and the Innkeeper is very pleasant and knowledgeable about the whole area and we especially enjoyed the great breakfast's she cooked for us. We will come back here again on our next trip to this area!
par un voyageur
Publié le 21 août 2023 sur Expedia
par un voyageur
Publié le 7 août 2023 sur Expedia
The Pepper House Inn is located in a very nice area and is more affordable than the other places in Brewster. I had a room on the first floor with a comfortable bed and own bathroom. Debbie is very nice and prepares a good breakfast every morning. She is very knowledgeable about the Cape Cod area. I had some nice conversations with the other friendly guests as Debbie provided refills of coffee.
par un voyageur
Publié le 30 juill. 2023 sur Expedia
Great place. Clean, convenient to everything on the Cape. Great breakfast.
par un voyageur
Publié le 28 juill. 2023 sur Expedia
Comfortable and great location. Close to good eateries, bay beaches, local shopping and farmers markets. Breakfasts are substantial and delicious. Debbie is a wonderful host and wealth of knowledge. Friendly and easy to get in touch with should you have questions.
par un voyageur
Publié le 12 juill. 2023 sur Expedia
A stay at The Pepper House offers the unique opportunity to experience an historic inn with authentic features and complimentary furnishings.
Our room was clean and functional.
Our Hostess made us feel welcome and provided helpful knowledge about the Brewster community. Her breakfasts were tasty.
Great value by Cape Cod standards.
Commentaires de Gestion de l’hôtel
14 juill. 2023 par Innkeeper, Gestion de l’hôtel
Thank you very much. We enjoyed having you. Hope to see you again.
par un voyageur
Publié le 6 juill. 2023 sur Expedia
This was a horrible experience all around. Staff was absent from the property. The place was basically empty. I want my money back.
Commentaires de Gestion de l’hôtel
7 août 2023 par Innkeeper, Gestion de l’hôtel
I spoke with Jason on the phone prior to his stay. I told him there would be a note on the door for him. I also spoke with another of the guests staying in the room with him. They asked to accomodate a 3rd person in the room. I made up the couch for them. I told them how to enter and left them a note on the door. I also emailed/messaged Jason a couple of times to respond to his questions. I arrived a few minutes after they did and they were already gone. The room was perfectly made up, beautiful, and ready for them.
par un voyageur
Publié le 29 mai 2023 sur Expedia
The Inn Keeper was NOT on site, a note was left on the door....We were the only guests, so we NEVER even saw the Inn Keeper.
The room smelled musty...the smell never dissipated.
The entire place was very cluttered....
We were VERY disappointed as we paid top dollar for our stay at this Inn
Commentaires de Gestion de l’hôtel
30 mai 2023 par Innkeeper, Gestion de l’hôtel
Guests left extremely early each morning and were not there for breakfast. Innkeeper was there in the morning and ready to make them breakfasts to order each morning.
