Ratings based on 915 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 11, 2024 on Expedia
The staff was very friendly. The front desk personnel knew nothing about the area and could not give detailed answers to simple questions.
Being our first time in cape cod would have been beneficial for hotel to provide list of activities but alas did not.
We ended up finding g a bunch of cool things to do and see but by accident and at the end of our trip.
Ps. Room smelt musty
by A traveller from Newtonville
Posted Oct. 10, 2024 on Expedia
We were very impressed by The Mansion at Ocean Edge and the entire resort and property. I didn't know what to expect but from the moment we pulled in, it was clear they had thought of every detail. The in-room dining and breakfast the next morning at the Ocean terrace bar were great and the staff was very warm and friendly.
by A traveller
Posted Sep. 27, 2024 on Hotels
The guest wing was dirty , the parking lot was not convenient for guests when an event is going on. We were given a Queen suite outside the mansion and paid for a King suite in the mansion . We were so far away from complimentary services, that it was waste to stay there. The evening staff was rude, after I waited 25 min at the desk for someone to show up. In the morning we checked out and I was charged an additional fee; different from the Hotels.com site said . Never using this hotel app or that hotel.
by A traveller
Posted Sep. 23, 2024 on Hotels
We arrived on a busy Friday night and given very little direction on how to get to our room after a service elevator visit which made it very comical. Finally get to our room and the room is gorgeous from top to bottom. Love it. The only problem was this major musty smell.Not sure where it was coming from- it was raining and I am sure the AC had been on all season. But when we got home, absolutely everything needed to be washed as it smelled so musty. I loved everything about it but after paying a significant amount, I would want clean air and not to go home and need to wash everything I brought.
by A traveller
Posted Sep. 22, 2024 on Expedia
a wonderful stay
by A traveller
Posted Sep. 21, 2024 on Expedia
There was such diversity among the staff. Super friendly and willing to engage in conversation. Key, my bartender, was over the top with his charisma and positive attitude. Would definitely stay at the resort again!
by A traveller
Posted Aug. 26, 2024 on Expedia
An excellent resort for families - on our case three generations. The younger ones stayed in a unit in the cottages.
by A traveller
Posted Aug. 8, 2024 on Hotels
by A traveller
Posted Aug. 7, 2024 on Expedia
by A traveller
Posted Aug. 3, 2024 on Expedia
