Ratings based on 177 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Burnaby
Posted Aug. 28, 2023 on Expedia
by A traveller from Long Beach
Posted Jun. 25, 2023 on Expedia
The hotel is very beautiful, well maintained and the staff are very friendly and accommodating! I would especially like to mention the manager Jiri (George), who was exceptionally nice!
There however are some things that I must mention, that should be noted. First of all, there is no air conditioning at this hotel and when it’s a hot day, the room is extremely hot at night! It was very uncomfortable! They did change our room on the second night, because our first room was just above the spa, which made it worse. However, even when moved away from the spa, it was still very hot in the room!
The second thing that I felt was not good, was the charge for parking. There is nothing around i.e. businesses or houses, they have their own parking lot with plenty of parking, so I found it to be rather “cheap” of them! Especially considering how expensive the hotel is!!
I just felt it was in poor taste to charge for it!
Comment from Hotel Management
Jul. 10, 2023 by Sonja, Hotel Management
Dear friend, thank you very much for taking the time to rate your stay. We are pleased that you chose our hotel for your stay and that you were satisfied with our service. We apologise for the inconvenience caused by the a non-functioning air conditioner. . We are already working on correcting this problem. We hope to welcome you back soon. Yours sincerely. The team of the Hotel Retro Riverside
by A traveller
Beautiful and relaxing resort
Posted May 21, 2023 on HotelsBeautiful location, very impressive design.
Comment from Hotel Management
Jun. 4, 2023 by Management, Hotel Management
Dear Irad, thank you for your visit. We also thank you for sharing your good experience with others. We hope to welcome you again soon in our beautiful hotel! Best regards Hotel Team Retro Riverside
by A traveller
Friendly staff,excellent locatio,great food!
Posted Oct. 12, 2019 on HotelsFantastic hotel!
Comment from Hotel Management
Nov. 28, 2019 by AnetaN, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
by A traveller
Posted Sep. 6, 2019 on Hotels
Comment from Hotel Management
Oct. 2, 2019 by AnetaN, Hotel Management
Dear Ofer,
we would like to thank you for choosing our hotel and for your review.
Kind regards,
Hotel management
by A traveller
Posted Aug. 31, 2019 on Expedia
Just great it was a wonderful experience. Staff was great , place was beautiful and clean
Comment from Hotel Management
Oct. 2, 2019 by AnetaN, Hotel Management
Dear client,
please allow me the opportunity to thank you for choosing our hotel and for your review.
We are very glad that you enjoyed your stay here.
Kind regards,
Hotel management
by A traveller
Posted Aug. 19, 2019 on Expedia
beautiful river view hotel with balcony . Clean and nice staff ,
also its close to forest and trees which adds to its beauty .
They may improve the food and beverages offering.
Comment from Hotel Management
Aug. 29, 2019 by AnetaN, Hotel Management
Dear guest,
we would like to thank you for choosing hotel Retro Riverside and for your feedback.
We certainly take your comment into account.
Thank you for all valuable comments as we constantly strive to provide the very best for all our guests.
With best regards,
Hotel Management
by A traveller
Posted Aug. 15, 2019 on Hotels
Comment from Hotel Management
Aug. 29, 2019 by AnetaN, Hotel Management
Dear IBRAHIM,
Thank you for your overall positive rating!
Sincerely,
Hotel Management
by A traveller
Posted May 29, 2019 on Expedia
by A traveller
Posted May 12, 2019 on Hotels
The hotel and staff is amazing as well as the nature around. The only one minus is a location of hotel close to very busy road. Therefore it was pretty noisy in the room.
Comment from Hotel Management
May 27, 2019 by AnetaN, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hotel Management
