6/10 – Acceptable
Themise B.
2 janv. 2025
Points faibles : Propreté
Beautiful Area Disappointing Stay
We rented this condo for the Christmas holiday, but there were several issues that made our stay less than ideal. First, be advised that there are about five flights of stairs from the parking area to the front door, and then another flight to reach the second story of the condo. Additionally, the listing does not accurately describe the layout: the second story is completely separate from the first floor, where the kitchen and fireplace are located. We brought our kids with us for Christmas and didn’t feel comfortable leaving them on a completely separate floor.Our main concern was the cleanliness and maintenance of the condo. Upon arrival, we found that a piece of the main sink had broken off, and a ceiling tile in the kitchen kept falling while we were cooking. The carpet on the upper floor was heavily stained, and the ceiling fan in the master bedroom was missing a blade, making a grinding noise when it was turned on. There was also mold under the main bathroom sink, some trash had not been emptied, and many surfaces hadn’t been cleaned before our arrival.We communicated these concerns to the host, who offered to send someone to address the issues during our stay. However, given that it was Christmas, we didn’t feel comfortable with having maintenance come in while we were there.We understand that holiday rates can be higher, and we chose to pay the premium. However, given the conditions of the condo, we felt the value did not justify the cost, we were disappointed.
Themise B.
Séjour de 4 nuits en décembre 2024