Ratings based on 330 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 16, 2024 on Hotels
Very comfortable and met all our needs.
Comment from Hotel Management
Jul. 28, 2024 by Hotel General Manager, Hotel Management
Thank you for your kind review! We’re delighted to hear that our La Quinta Inn & Suites by Wyndham in Bridge City, TX, met all your expectations and provided a comfortable stay.Your satisfaction is our top priority, and we’re pleased to know we succeeded in delivering a positive experience. We look forward to welcoming you back on your next visit.Thank you again for choosing our hotel and for sharing your feedback!
by A traveller
Posted Jul. 11, 2024 on Expedia
Outside the property was beautiful and serene. If only I paid to sleep outside this would have been a better experience. My family member in Beaumont is in hospice care and we traveled over five hours to come be with her. We set up all night with her and had to come to this hotel only to experience elephants and wrestling matches all day long above us coming from the third floor guests. We called down to the front desk and complained several times. It was ridiculous. The guests did not adhere at all.
When I first arrived I believed the facility to be better than I expected. I’m used to the new designed La Quita Inn & Suites. We got to the room, it was spacious and felt comfortable. Until I went in the bathroom to shower. The shower head was filthy, there was what seemed to be pubic hair on the body wash pump, and a long blonde string of hair in the shower. There were no available hotels in the area so I had to overlook that but when my husband checked the bed, I was totally grossed out. I was so ready to get out of there. I have pictures and the recordings of the sound above our heads. I’m contacting the corporate office. Even as we left, I was so tired from the lack of rest, I was dozing off.
Comment from Hotel Management
Jul. 28, 2024 by Hotel General Manager, Hotel Management
Thank you for taking the time to share your detailed feedback. I am truly sorry to hear about the issues you encountered during your recent stay with us, especially given the difficult circumstances surrounding your visit.I apologize for the inconvenience caused by the noise from the third floor and the cleanliness issues in your room. This is certainly not the level of service or comfort we aim to provide. We take such matters very seriously, and I assure you that we will address these concerns with our team immediately.Your experience is important to us, and I appreciate you bringing these issues to our attention.Thank you for giving us the opportunity to address these matters, and we hope that we might have the chance to provide a more positive experience in the future.
by A traveller
Posted Jul. 11, 2024 on Hotels
by A traveller from Leander
Posted Jul. 6, 2024 on Expedia
Very clean and well run hotel. Always enjoy watching the wildlife in the lake.
Comment from Hotel Management
Jul. 28, 2024 by Hotel General Manager, Hotel Management
Thank you for your positive review! We’re delighted to hear that you found our hotel to be such an exceptionally great place to stay.It’s great to know you enjoyed watching the wildlife in the lake—it's one of the unique features that many of our guests appreciate.We look forward to welcoming you back and hope you continue to have enjoyable experiences with us.Thank you again for choosing our hotel and for sharing your feedback!
by A traveller
Posted Jun. 17, 2024 on Expedia
Very nice and clean beautiful view of the lake, we were originally in a road frontage room but didn’t sleep much due to road noise and light in the window, was unaware there was a darkening shade behind the other shade but when I mentioned the noise the front desk attendant moved us to a lake side room and it was much better, everyone was very nice
Comment from Hotel Management
Jul. 1, 2024 by Hotel General Manager, Hotel Management
Thank you for choosing to stay at our hotel and for sharing your feedback with us. We're delighted to hear that you enjoyed the beautiful view of the lake and found our property to be nice and clean.We apologize for the inconvenience caused by the road noise and light in your original room. We're glad that our front desk attendant was able to address your concerns promptly by moving you to a lake side room, which provided a better experience for you.Your kind words about our team mean a lot to us, and we appreciate your understanding. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
by A traveller
Posted Jun. 3, 2024 on Hotels
by A traveller
Posted Jun. 3, 2024 on Expedia
Was nice
Comment from Hotel Management
Jun. 15, 2024 by Hotel General Manager, Hotel Management
Thank you for your feedback! We're thrilled to hear that you had a pleasant stay at our La Quinta Inn & Suites by Wyndham in Bridge City, TX. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that you were happy with our hotel.We look forward to welcoming you back on your next visit to the area!
by A traveller
Posted May 30, 2024 on Hotels
by A traveller
Posted May 25, 2024 on Hotels
by A traveller
Posted May 20, 2024 on Expedia
Na
