Ratings based on 624 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by Front Office Manager , Hotel Management
Dear Nicholas, We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Bridgewater Marriott.Dennis GomesFront Office Manager
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 14, 2024 by Front Office Manager, Hotel Management
Dear Uzma, Thank you for choosing Bridgewater Marriott and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Dennis Gomes,Front Office Manager
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Front Office Manager, Hotel Management
Dear Waqas, All of us at Bridgewater Marriott appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Dennis GomesFront Office Manager
by A traveller
Posted Aug. 10, 2024 on Expedia
Sheets where stained towels where stained and a few had holes in them
Comment from Hotel Management
Aug. 10, 2024 by Front Office Manager, Hotel Management
Dear Paul, Thank you for choosing to stay with us and taking the time to share your candid review. We are sorry your experience with housekeeping did not meet your expectations. We have shared your concerns with our team to ensure we do not repeat these issues in the future. We appreciate your feedback and hope you will consider giving us another chance in the future; we would love the opportunity to create a better stay on your next visit.Dennis GomesFront Office Manager
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 8, 2024 by Front Office Manager, Hotel Management
Dear Remy, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Bridgewater Marriott, and we look forward to welcoming you back soon.Dennis GomesFront Office Manager
by A traveller
Posted Jul. 31, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by Front Office Manager, Hotel Management
Dear Kiran, Thank you for rating your stay at Bridgewater Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Dennis GomesFront Office Manager
by A traveller
Posted Jul. 29, 2024 on Expedia
The building and room were nice, the staff was friendly and professional but the walls must be paper thin. I could hear the person in the next room snoring. The next morning I could hear conversations with people in multiple rooms. I’ve never had that experience before in any hotel.
Comment from Hotel Management
Jul. 30, 2024 by Front Office Manager, Hotel Management
Dear Saul, Thank you for choosing Bridgewater Marriott and for the nice rating. We are glad you loved your well-kept accommodations. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. However, we sincerely apologize for the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will come back and see us the next time you are in our area.Dennis GomesFront Office Manager
by A traveller from Huntersville
Posted Jul. 21, 2024 on Expedia
I loved this property but reserved a king room and was put in a double.. Why make a reservation if the hotel is going to ignore it?
Comment from Hotel Management
Jul. 23, 2024 by Front Office Manager, Hotel Management
Dear Michelle, Thank you for being our guest at Bridgewater Marriott. We are pleased you enjoyed our beautiful property. However, we apologize that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We do everything possible to honor requests, but depending on our occupancy, it is not always possible. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit.Dennis GomesFront Office Manager
by A traveller
Posted Jul. 5, 2024 on Hotels
Comment from Hotel Management
Jul. 6, 2024 by Front Office Manager, Hotel Management
Dear Brian, It is wonderful to know you enjoyed everything about your time at Bridgewater Marriott and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Dennis Gomes,Front Office Manager
by A traveller
Great hotel!
Posted Jul. 4, 2024 on HotelsComment from Hotel Management
Jul. 5, 2024 by Front Office Manager, Hotel Management
Dear Tanja, Thank you for choosing Bridgewater Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Dennis Gomes,Front Office Manager
