Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juin 2024 sur Expedia
It was a very well presented and equipped house with a good games room and hot tub. Very convenient for Brighton.
par un voyageur
Christmas break
Publié le 7 janv. 2022 sur HomeAwayThis is a fabulous party property
More suited to six than eight tbh if you don’t want to feel squeezed
Kitchen needs more equipment to cook for eight but the facilities hot tub/ pool table where great, would definately stay again but with less people
Thanks
Commentaires de Gestion de l’hôtel
16 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Dawn,
Thank you for taking the time to review our property. We take all feedback on board. We have now updated the kitchen contents since we received your feedback so thank you for this.
Please note this house does not accept any parties and has strict rules around noise and should not be used as a party house.
Kind regards
Faye
par un voyageur
Bank holiday weekend
Publié le 5 sept. 2021 sur HomeAwayThe house itself is lovely and in a great location for visiting Brighton, although its definitely a much longer walk to Brighton centre than the 30minutes suggested!!. It was spacious with a lovely big kitchen/ dining room. Beds were extremely comfortable and lovely new carpets throughout.
Unfortunately the cleaning wasn’t up to spec but I have been in contact with the agent and they were very communicative, apologetic and offered compensation. So this is unlikely to be a problem again.
Maintenance wise, however, we were quite disappointed, and this comes down to the owners not the agents. There were broken blinds, lack of light shades, missing paint patches on a bedroom wall and the utensils and cookware seen better days, wo he pots and pans not fit to use. When paying the amount we paid for three nights I would expect the property to be in perfect condition with modern generally unworn equipment.
The owner was originally very good at communication, however I was very disappointed that when the above was mentioned in a friendly constructive feedback email I received no reply whatsoever. Feels like they got our money so not bothered anymore.
Commentaires de Gestion de l’hôtel
16 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Anna,
Thank you for your feedback.
I am struggling to locate where you messaged and didn't receive a response from us? Sorry if this has been missed its not our intention.
The owner dropped down a brand new coffee machine as soon as you requested the day you checked in due to showing in pictures but not was never listed as amenities. The other maintenance issues have now been addressed by the owner he didn't feel it was something that needed addressing urgently during your stay as this would of been more disruptive to you. He has now replaced the kitchenware off the back of your feedback so thank you.
We hope to welcome you again in the near future.
Kind regards
Faye