View all photos for Economy Double Room, 1 Double Bed
Economy Double Room, 1 Double Bed
Sleeps 2
1 Double Bed
View all photos for Double Room, 1 Double Bed
Double Room, 1 Double Bed
Sleeps 2
1 Double Bed
View all photos for Twin Room
Twin Room
Sleeps 2
2 Twin Beds
View all photos for Single Room, 1 Single Bed
Single Room, 1 Single Bed
Sleeps 1
1 Twin Bed
View all photos for Double Room, 1 Double Bed
Double Room, 1 Double Bed
Sea view
Sleeps 2
1 Double Bed
View all photos for Triple Room
Triple Room
Sleeps 3
1 Twin Bed and 1 Double Bed
About the area
Brighton
Seafront stay.Within a 10-minute walk of this Seafront hotel, you'll find Brighton Beach and Brighton Pier. Volk’s Electric Railway and SEA LIFE Brighton are also within half a mile (1 km).
What's nearby
Brighton Beach - 3 min walk - 0.3 km
Brighton Pier - 6 min walk - 0.6 km
Brighton Royal Pavilion - 10 min walk - 0.9 km
Brighton Centre - 15 min walk - 1.3 km
Brighton Marina - 5 min drive - 3.3 km
Getting around
Preston Park Station - 8 min drive
Gatwick Airport (LGW) - 47 min drive
Restaurants
Brighton Zip Fish and Chips - 4 min walk
Al Forno Pizzeria - 2 min walk
Volks Bar & Club - 3 min walk
Seagull Restaurant - 2 min walk
Bulldog Brighton - 5 min walk
About this property
The Willows
3-star hotel near Brighton Beach
WiFi is free in public spaces.
This 3-star Brighton hotel is smoke free.
14 guestrooms or units
Front desk (24 hours)
Storage area for luggage
No smoking on site
The Willows offers 14 accommodations with complimentary toiletries. 30-inch flat-screen televisions come with cable channels.
Bathrooms include showers. This Brighton hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Accessibility
No elevator
Room amenities
Entertainment
30-inch flat-screen TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Toilet paper
Towels provided
Food and drink
Electric kettle
More
Heating
Policies
Check-in
Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Property is also known as
The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton
The Willows Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 57 reviews
10 - Excellent
3
Rating 8 - Good. 8 out of 57 reviews
8 - Good
8
Rating 6 - Okay. 16 out of 57 reviews
6 - Okay
16
Rating 4 - Poor. 13 out of 57 reviews
4 - Poor
13
Rating 2 - Terrible. 17 out of 57 reviews
2 - Terrible
17
5.2/10
Cleanliness
5.8/10
Staff & service
5.2/10
Amenities
4.6/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
4/10 Poor
Jack
Travelled with partner
20 Nov 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy
Good points: very close to city centre and beach front
I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
The shower wasn’t working it was burning hot or freezing cold it wouldn’t adjust i went down to ask someone at the front but it was close sunday i really wanted a shower before check out felt awful all day without shower :(
cindy
Stayed 1 night in Sep 2023
6/10 Okay
James
11 Sep 2023
Liked: Staff & service
Only issue I had was hearing other people in same accommodation late at night
James
Stayed 2 nights in Sep 2023
6/10 Okay
David
Travelled with group
11 Sep 2023
Disliked: Property conditions & facilities
One night ok.
Very run down. Was ok for one night. Wouldn't book again.