Avis Bribie Island - Walk to the Beach, Parks, Cafes

Thank you David for your awesome review. We look forward to hosting you again in the future :)

Thank you Neva for your wonderful review. I’m so glad you all enjoyed your stay!!

Hi Matthew, I appreciate you taking the time to share your feedback, and I apologise for the issues you encountered during your stay. I'd like to address some of the concerns you raised: 1. Ants in the bathroom: I'm sincerely sorry for the inconvenience caused by the presence of dead ants. We had a pest spray done 24 hours prior to your arrival, and unfortunately, it seems some ants were affected and left on the floor. I was unaware of this, and had I known, we would have promptly cleaned it up. 2. Unpleasant smell: The odour you experienced was likely a result of the recent pest spray. I wasn't aware that it could cause such an issue, and I apologise for any discomfort it caused. 3. Security screens: We are currently in the process of getting security screens installed, and we anticipate completion before Christmas. 4. Dodgy electric fittings: I'm uncertain about the specific concerns you have regarding the electrical fittings, but I assure you that all electrical work at the property is performed by licensed tradesmen. We have recently installed new fans, air conditioning, bathroom lights, and kitchen appliances to ensure the safety and comfort of our guests. 5. Cleanliness: I've spoken to our cleaners regarding the missed cleaning items and shared your review with them. They have apologised for any oversights and assured me that this won't be an issue in the future. 6. Property condition: While I understand that our holiday beach house may not meet the standards of everyone, we are continuously working to improve and enhance the property. It's a comfortable and clean space, and we believe it provides everything needed for a pleasant stay. I regret that your experience fell short of your expectations, and I hope you understand that we take your feedback seriously. I hope that in the future, you might reconsider your rating based on the improvements we are actively making. Thanks, Emma