Ratings based on 83 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
It was quiet and peaceful.
Comment from Hotel Management
Feb. 9, 2024 by baci, Hotel Management
Hi Tasman, Glad you found it to be peaceful.Thanks for staying.Regard The Bridgewater Team.
5 out of 5
by A traveller

Great stay

Posted Dec. 20, 2023 on Hotels
Great location- easy walk to village shops. Quiet with great views of the river activities.Very clean. Great facilities eg lagoon pool.
Comment from Hotel Management
Feb. 9, 2024 by baci , Hotel Management
Hi Frank , Thank you for your stay and review. Glad you loved our location, Yes so much to see and do.Thanks again, The Bridgewater Team.
5 out of 5
by A traveller from Kent Town

Posted Nov. 13, 2023 on Expedia
Great apartment that met all our family needs. Spacious and well laid out. Lovely views of the river and the pool and bbq areas were clean and very well equipped
Comment from Hotel Management
Dec. 5, 2023 by Baci, Hotel Management
Hi, Thank you for your review . Sorry for the delay. Glad you enjoyed your stay. The location and views are amazing. Hope to see you again.The Bridgewater Team.
4 out of 5
by A traveller

Posted Nov. 12, 2023 on Lastminute
The pool was fantastic for the kids. Didn't like the fact it was all stairs - no lift up three flights of stairs. The BIG LETDOWN was the fact we booked and paid for 5 people and we had a room with a double bed and 2 singles. We asked about this and there was no help, no reason, no money back or any fix offered. I was pretty appalled at this as one of us had to sleep on a couch and we paid extra for a 5th person too!! Also the fact you have to pay an additional $15 per day for parking is a bit rich. But as I said the pool area was a real winner with the kids.
Comment from Hotel Management
Dec. 5, 2023 by baci, Hotel Management
Hi, Yes not all the building have a lift. Yes there is a charge for carparking as in most hotel. Agree the pool is fantastic .Hope you enjoyed your stay.The Bridgewater Team.
5 out of 5
by A traveller

Posted Jul. 31, 2023 on Expedia
Great spot
Comment from Hotel Management
Aug. 3, 2023 by Baci, Hotel Management
Hi, Thank you for your review and score. Yes our location is amazing. Hope to see you again.The Bridgewater Team.
4 out of 5
by A traveller

Posted Jun. 26, 2023 on Expedia
Good size apartment looking at the river. Close to ferries. Well equipped.
Comment from Hotel Management
Jul. 4, 2023 by Baci, Hotel Management
Hi Anthony, Thank for your review. Glad you enjoyed your stay . Yes we have a fantastic location .Hope to see you again.The Bridgewater Team.
5 out of 5
by A traveller

Posted May 8, 2023 on Expedia
Great location!
Comment from Hotel Management
May 18, 2023 by John, Hotel Management
Hi Matthew, Thank you for your review. . Yes our location is fantastic, Glad you enjoyed your stay.Bridgewater Team
4 out of 5
by A traveller

Posted May 8, 2023 on Lastminute
Location and front garden patio with water access was stunning. Apartment size was great. Pool and spa area tip top. Undercover parking was easy. Called in advance for late checkin. However, upon arrival getting a key was a mission. Room is a little bit older, so smelt a bit funny. Just some small things such as, no AC in bedrooms, no toaster, TV remotes missing back to them.
Comment from Hotel Management
May 18, 2023 by John, Hotel Management
Hi Darren, Thank you for your review . We agree our location is amazing. The pool and gardens are quite special. Thank you for letting us know about the missing items. I will pass it on to Housekeeping department . Hope you had a wonderful stay.The Bridgewater Team .
5 out of 5
by A traveller

Posted Nov. 23, 2022 on Wotif
Fantastic view, and a very quiet place, we stay there 4 nights with family, enjoyed this place, and definitely will back again.
Comment from Hotel Management
Dec. 9, 2022 by Russell, Hotel Management
Dear Qun,Thank you for your amazing review from your stay. we look forward to your next stay and hope to bring the same standards
3 out of 5
by A traveller

Posted Oct. 24, 2022 on Lastminute
Excellent location, property was a bit tired and not very clean, had chewing gum in a made bed!