Ratings based on 298 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 30, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by Hotel Management, Hotel Management
Thank you for staying with us. We hope to see you again.
by A traveller
Posted Sep. 24, 2024 on Expedia
We stayed here before and loved it however second time around it was a very different experience. Woke up to some men near our door. It appeared they were not staying there but hung around the property and seemed to be associated with one of the units that were very noisy with people coming and going day and night.Long story but we ended up calling the police and hotel security.
Comment from Hotel Management
Sep. 30, 2024 by Hotel Management, Hotel Management
Hi Heidi, we genuinely apologize for the unpleasant experience you had at our hotel during your stay. We are always striving to improve our guest experience and if you have any input into how we could have handled this incident better please don't hesitate to contact us directly at admin.brownsplains@ausvenueco.com.au
by A traveller
Posted Sep. 24, 2024 on Expedia
Simple but sweet
Comment from Hotel Management
Sep. 30, 2024 by Hotel Management, Hotel Management
Thank you for your review.Hope to see you again.
by A traveller
Posted Sep. 19, 2024 on Expedia
VERY clean
Comment from Hotel Management
Sep. 20, 2024 by Hotel Management, Hotel Management
Thanks, Shaylara! I'm glad your stay with us was pleasant. We hope to see you again.
by A traveller
Posted Sep. 9, 2024 on Expedia
Comment from Hotel Management
Sep. 9, 2024 by Hotel Management, Hotel Management
Thank you for staying with us and taking the time to rate us. Hopefully next time we can achieve that last star!
by A traveller
Posted Aug. 27, 2024 on Wotif
Older style of accomodation. Clean, comfortable, well priced, with dining available almost all day in the hotel bistro, and plenty of shops and cafes across the road.
Comment from Hotel Management
Sep. 9, 2024 by Hotel Management, Hotel Management
Thank you for staying with us, I hope you had a fantastic time during your stay.
by A traveller
Posted Aug. 25, 2024 on Wotif
Was ok
Comment from Hotel Management
Sep. 9, 2024 by Hotel Management, Hotel Management
Thank you for staying with us! We look forward to seeing you again.
by A traveller
Posted Aug. 19, 2024 on Wotif
Nice clean room. The food at the hotel was delicious.
Comment from Hotel Management
Aug. 20, 2024 by Hotel Management, Hotel Management
I'm glad you enjoyed your stay with us Melissa. We hope to see you again.
by A traveller
Posted Aug. 16, 2024 on Expedia
It was a good room that provided the facilities we needed for our stay.
Comment from Hotel Management
Aug. 17, 2024 by Hotel Management, Hotel Management
Thank you for your feedback, we are glad you had a pleasant experience with us.
by A traveller
Posted Aug. 10, 2024 on Wotif
No coat hangers
No tissues
No biscuits
Poor light for sketching
Refrigerator defrosted at least once a day
But it was convenient, thankyou
Comment from Hotel Management
Aug. 11, 2024 by Hotel Management, Hotel Management
Dear Josie, thank you for providing your feedback. We sincerely apologize for any issues you encountered during your stay. We are always striving to improve.We hope to see you again.
