Note fondée sur 210 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bon accueil et belle chambre
Publié le 17 mars 2024 sur HotelsNous sommes arrivés après 19h et nous avons eu plusieurs fois Siri au téléphone pour nous aider pour le check in. Il a été très patient car notre anglais n est pas très bon. Merci à lui. Grande chambre avec tout le nécessaire et très propre. Une bonne adresse
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Thank you for choosing your stay with us and we look forward to welcoming you back.
par un voyageur
Publié le 23 août 2024 sur Expedia
even though we had a hens night and were a little bit noisy other people where great about it
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
We sincerely apologize for the inconvenience caused during your stay with us. Your feedback is really important to us so we can further improve our services. Thank you
par un voyageur
Publié le 5 août 2024 sur Lastminute
Bed was only double not queen and hard/uncomfortable. Rooms not made up daily or replenished. No safety chain on the door, felt unsafe especially when a man was outside the door walking up and down the wooden veranda at 3 am. No designated parking spots. Paid in full on arrival, but bank account shows an extra payment taken out later.
Commentaires de Gestion de l’hôtel
7 août 2024 par Reservations, Gestion de l’hôtel
We do sincerely apologize for the inconvenience caused during your stay. Your comments are highly appreciated and we are working towards rectifying all the issues so that we can provide a better service to all our guests.
par un voyageur
Publié le 4 août 2024 sur Expedia
The room was basic but had all the facilities I required. The reception was helpful and courteous.
Commentaires de Gestion de l’hôtel
7 août 2024 par Reservations, Gestion de l’hôtel
Thank you for choosing to stay with us and we look forward to seeing you again in the future.
par un voyageur
Publié le 4 août 2024 sur Wotif
The room was basic but had all the facilities I required. The reception was helpful and courteous.
Commentaires de Gestion de l’hôtel
7 août 2024 par Reservations, Gestion de l’hôtel
Thank you for choosing to stay with us. And we hope to see you again in the future.
par un voyageur
Publié le 3 août 2024 sur Wotif
Lovely units. Convenient location.
Commentaires de Gestion de l’hôtel
4 août 2024 par Manager, Gestion de l’hôtel
Thank you for choosing your stay with us; we look forward to seeing you again in the future. Thank you
par un voyageur
Publié le 20 juin 2024 sur Wotif
Rooms were very clean but also quite small. Did not like the wooden cutlery. Staff were very friendly.
Commentaires de Gestion de l’hôtel
4 août 2024 par Manager, Gestion de l’hôtel
Thank you for choosing your stay with us and we look forward to seeing you in the future. Thank you
par un voyageur
Publié le 10 juin 2024 sur Wotif
The motel is conveniently place for when I come and visit family, there is plenty of places to eat plus a couple of supermarkets a short drive away
Commentaires de Gestion de l’hôtel
16 juin 2024 par Manager, Gestion de l’hôtel
Thank you for your comments which is highly appreciated and we look forward to welcoming you back again. Thank you
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juin 2024 par Manager, Gestion de l’hôtel
Thank you for your comments which is highly appreciated and this will assist us in improving our services further. We look forward to welcoming you back again. Thank you
par un voyageur
Publié le 11 mai 2024 sur Wotif
The windows did not lock, one was blocked open with a butter knife. One bed had clean sheets however had dirt throuout the bed. There was a old, large tv unit left sitting in front of the loungeroom window and had a dirty tissue behind it.
The kitchen cupboards had some food residue on them, a dried piece of cheese on the pantry floor and grease still on the baking tray. The smoke detector was missing, there were a number of cigarette burns on the lounge, food crumbs still on the lounge and dining table. The cup holders on the lounge were filthy and had rubbish in it.
The unit had a very strong smell of curry, I like curry but this was old, stale smell. It was an upstairs unit with an internal staircase, this was sticky and black with built up dirt. This had not been cleaned in a long time.
We were offered a cleaner however i did decline as we were trying to get a very tired 2 year old to sleep so we changed the bed ourselves. Having a stranger cleaning the unit was not ideal.
The gentleman at reception was polite .
No refund was offered as they said we used all the beds. Two beds had the corners turned back to check for dirt. The other was remade, with clean sheets, by us and this single bed did have the two year old lay in it for 10 mins.
We were there less than 3 hours and left as we did not feel comfortable.
Very dissapointed.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Reservations, Gestion de l’hôtel
We do sincerely apologize for the inconvenience caused during your stay with us. Please note that we are working towards getting all the issues rectified as soon as possible. And we hope to welcome you back in the future so that you can feel the difference yourself. Thank you
