Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
5,0 Service et personnel
4,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Wotif
Positives about the property were:-
- the view of the city and river
- the second glass door which restricted the noise of the very busy road below
-close to public transport such as a train station and city cat terminals.
-dishwasher did a good job.
Things that impacted our stay:-
- No coffee/ condiments/ oil/ bin liners/ teatowels/ face washers available.
- No electric blankets in the middle of winter or more blankets available
-Half of the lamps did not work
- taps were challenging- do not turn off cold tap fully in tub otherwise keeps running, no water came from tap if hot water on in kitchen as well (not even cold water)
-bedrooms were outdated compared to the photos provided.
-washer and dryer were very small (so small loads required) Dryer stopped after short time.
- Only shampoo and tiny soap bar offered in bathroom and two rolls of toilet paper for a 3 night stay.
-Ice tray in the freezer was a broken ice cube tray and we only had four tiny squares of a ice tray.
- No internet hooked up to the t.v.
-Needed daily codes for internet rather than one code for the whole stay.
- No microwave safe containers
- Emailed them to ask about electric blankets being available days prior so we could bring something and received no response
- Management is new so still learning the ropes.
- Children wanted to swim (we knew it was not heated) but after 10 minutes max swim time my daughter had large rash all over her body.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Fairthorpe Management, Gestion de l’hôtel
Thank you for the comment, we will enhance the service in the future, and we appreciate your understanding that the business has just been transferred to new management.We hope to see you again soon.
par un voyageur
Publié le 15 juill. 2024 sur Hotels
par un voyageur
Publié le 20 mars 2024 sur Wotif
par un voyageur
Publié le 19 mai 2023 sur Wotif
Older flat requiring maintenance items. Dishwasher unusable, blinds hard to open / close, furniture also old-ish and could do with some updates. Road noise particularly bad if trying to spend time on the balcony ..... just easier to keep doors closed and stay inside :-( .... Owners / managers lovely and helpful, location very convenient to The Wesley Hospital / Toowong etc
par un voyageur
Publié le 9 août 2022 sur Hotels
par un voyageur
Publié le 5 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2021 par Kind regards, Nancy, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 14 juin 2021 sur Wotif
The 180° views of the river and city were amazing. Very comfortable accommodation, everything you needed. Bathroom taps were very strange, you had to use both taps at the same time to stop the water running, some explanation would have been good.j
Commentaires de Gestion de l’hôtel
14 juin 2021 par Kind regards, Nancy, Gestion de l’hôtel
Thank you. Apologies about the taps, just a phone call to reception would have solved the problem you were having. The taps were designed to operated by one finger for people with limited restricted movement in their hands.
par un voyageur
Publié le 15 oct. 2020 sur Lastminute
par un voyageur
Publié le 20 mars 2020 sur Expedia
par un voyageur
Publié le 8 août 2019 sur Wotif
Commentaires de Gestion de l’hôtel
16 août 2019 par Fair, Gestion de l’hôtel
Thank you for your stay, it was a pleasure for us to look after your accommodation and trust to see you again some time in the future.
