Note fondée sur 969 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Guest services agent, Gestion de l’hôtel
Dear Valerie ,Thanks so much for your 5-star review. I'm so pleased that you enjoyed your stay with us.We look forward to welcoming you back on your next visit to Brisbane.Kind regards,Front Office Team
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Personnel désagréable
par un voyageur
Publié le 19 janv. 2020 sur Hotels
Bon hôtel . La réception est rapide mon statue vip a été tenue j’ai donc eu droit au parking gratuit et l’on m’a également proposé un départ tardif dont je n’avais pas besoin. Bon petit déjeuner buffet dommage qu’il s’arrête à 9h30 c’est un peu tôt.. en vacances on aime traîner un peu. Chambre confortable bon lit spacieux. A dix minutes du centre à pieds .
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Robert Hickie - Hotel Manager, Gestion de l’hôtel
Dear Kevin,
Thank you for taking the time to bring the events of your recent stay to my attention. Your feedback and opinions regarding your stay are very valuable to us.
We encourage feedback from our guests, whether good or bad, as it enables us to define the areas that have been a positive experience as well as giving us the important opportunity to address areas that are of particular concern.
Again thank you for your review. We hope to welcome you again soon.
Kind regards,
Robert Hickie
Hotel Manager
par un voyageur
Publié le 7 janv. 2020 sur Hotels
Très bien
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Robert Hickie - Hotel Manager, Gestion de l’hôtel
Dear Anne-Marie,
Thank you for taking the time to bring the events of your recent stay to my attention. Your feedback and opinions regarding your stay are very valuable to us.
We encourage feedback from our guests, whether good or bad, as it enables us to define the areas that have been a positive experience as well as giving us the important opportunity to address areas that are of particular concern.
Again thank you for your review. We hope to welcome you again soon.
Kind regards,
Robert Hickie
Hotel Manager
par un voyageur
Bon hôtel mais bruyant la nuit
Publié le 5 déc. 2019 sur HotelsBon hôtel mais bruyant la nuit lié au trafic routier. Fenêtre ouverte ou fermée aucune différence, mauvaise isolation. Cela nous a fait changer d’hôtel.
Commentaires de Gestion de l’hôtel
9 déc. 2019 par Robert Hickie - Hotel Manager, Gestion de l’hôtel
Dear Anne-Florence,
Thank you for taking the time to bring the events of your recent stay to my attention. Your feedback and opinions regarding your stay are very valuable to us.
We encourage feedback from our guests, whether good or bad, as it enables us to define the areas that have been a positive experience as well as giving us the important opportunity to address areas that are of particular concern.
Again thank you for your review. We hope to welcome you again soon.
Kind regards,
Robert Hickie
Hotel Manager
par un voyageur de Cedar Hill
Publié le 30 oct. 2024
Good value. Clean quiet
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Jade, Gestion de l’hôtel
Dear Craig, Thank you so much for your wonderful review. I'm so pleased that you enjoyed your stay with us, and that you found your stay clean and quiet.We look forward to welcoming you back on your next visit to Brisbane.Kind regards,JadeThe Front Office Team.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Jade, Gestion de l’hôtel
Dear Hafiz, Thank you so much for your review. We are so pleased that you enjoyed your stay with us, and that you found our team friendly and helpful. We look forward to welcoming you back on your next visit to Brisbane.Kind regards,Jade Storey, The Front Office Team.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Jade, Gestion de l’hôtel
Dear Traveler, Thank you so much for your review. I'm so pleased that you enjoyed your stay with us, and that you found our team friendly and helpful.We look forward to welcoming you back on your next visit to Brisbane.Kind regards,Jade Storey, The Front Office Team.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Jade, Gestion de l’hôtel
Dear Seungpyo, Thank you so much for your review. I'm so pleased that you enjoyed your stay with us, and that you found our team friendly and helpful.We look forward to welcoming you back on your next visit to Brisbane.Kind regards,Jade Storey, The Front Office Team.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
This was my 4th stay at the Grand Chancellor Spring Hill. Reception was brilliant, but on this occasion the breakfast service lowered my assessment to 4 stars instead of 5. It wasn’t the usual well laid out and serviced breakfast buffet I have been used to and the service efficiency was a little lower than the previously excellent level. Everything else, including room service dining was excellent.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Eduard, Gestion de l’hôtel
Dear Walter,Thank you for your continued loyalty and for sharing your feedback. We’re delighted to hear that you enjoyed your room service and found our reception team brilliant.We appreciate your feedback regarding the breakfast service, as we strive to maintain the high standards you’ve come to expect. Your insights will help us improve and ensure a better experience for your next stay.We look forward to welcoming you back soon!Kind regards,The Front Office Team
