Note fondée sur 289 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Overrated accommodation, outrageous confusing parking and smart ass staff who treat guests like they’re stupid and inconveniencing their time. Wi-Fi never worked property or the tv to chromecast. The best part of the place was the lovely staff member with short hair serving great coffee in the morning. Room was noisy and bathroom was dirty.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Luke, Gestion de l’hôtel
Hi Kirsty, I'm so sorry to hear about your experience especially within regards to the staff, I will ensure we follow this up with the team.If you should return, please contact me directly and I will ensure that your next Xperience is amazing.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Was over charged upon check in, finally got to our room and had nothing but problems with power. Changed rooms and the stay got better! Definitely not 5 star, great location. Rooms are already a little tired. Was refunded eventually for the overcharge and provided a late check out.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alannah Kanowski, Marketing Manager , Gestion de l’hôtel
Dear Ellie,We appreciate your feedback on your recent stay with us and are thrilled to hear you enjoyed the location. We are consistently working to improve our product and guest experience as a luxury property and will take your feedback into account proactively. We would value the opportunity to provide you with a 5-star service should you stay again.
par un voyageur
Very nice hotel
Publié le 6 sept. 2024 sur HotelsNice hotel, very new with amazing bars and restaurants, very cool roof top bar, would stay here again..
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alannah Kanowski, Marketing Manager , Gestion de l’hôtel
Hello Shane,Thank you for your kind feedback! It is wonderful to hear that you enjoyed the vibrant dining scene, located right here at Hotel X. We look forward to having you stay with us again.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Lukey , Gestion de l’hôtel
Hi Joseph, Thank you for taking your time to give us this valuable review. If there is anything we can do to help or improve your next stay - please let us know!
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alannah Kanowski, Marketing Manager , Gestion de l’hôtel
Thank you for your review Guanghui. We hope you had a wonderful stay with us.
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alannah Kanowski, Marketing Manager , Gestion de l’hôtel
Thank you for your review Pui! We are thrilled to see you that you had a wonderful stay with us.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alannah Kanowski, Marketing Manager , Gestion de l’hôtel
Dear Siyeon,Thank you for your review. We are constantly striving to improve our product and would greatly appreciate further feedback. Please feel free to reach out to our friendly team at stay@hotelx.com.au to discuss.
par un voyageur
Publié le 28 août 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alannah Kanowski, Marketing Manager , Gestion de l’hôtel
Dear Kosar,Thank you for your review. We are consistently striving to improve our product and would love to know how we can improve to receive a 5-star rating. We would greatly appreciate any feedback you have to be sent to stay@hotelx.com.au.
par un voyageur
Publié le 25 août 2024 sur Wotif
Property was perfectly located for our stay. Rooftop bar was a bonus and we loved having a drink there on several occasions. Access to transport was great and to the riverfront as well. Loved it!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alannah Kanowski, Marketing Manager , Gestion de l’hôtel
Hello Simon,Thank you very much for your kind feedback. We are thrilled to hear that you enjoyed your stay, particularly Iris Rooftop! We look forward to the next time you stay with us.
par un voyageur
Publié le 24 août 2024 sur Hotels
Great stay for a business trip
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Alannah Kanowski, Marketing Manager , Gestion de l’hôtel
Hello!Thank you for your feedback. We are thrilled to hear that you stay suited your business trip needs.
