Note fondée sur 670 évaluations de clients
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4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
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avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de nouméa
Publié le 1 mars 2011 sur Hotels
Très bien car pratique si l'on veut visiter plusieurs sites touristiques,sous conditions d'avoir loué une voiture
Pas d'intérêt touristique de la ville
Accueil très agréable avec les étrangers et arrangeant
par un voyageur
Publié le 23 sept. 2024 sur Wotif
The Lady at Reception was really welcoming made me feel good about staying there with my family.Will definitely be coming back every year.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Symone, Gestion de l’hôtel
Dear JamesThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards
par un voyageur
Publié le 16 sept. 2024 sur Wotif
Very clean and vice property. Location was terrific
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Symone, Gestion de l’hôtel
Dear CraigThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
par un voyageur
Publié le 14 sept. 2024 sur Wotif
Staff lovely and helpful. Somewhat noisy but great rooms. TV was terrible, good for 1950, but not 2024. Would give 5 stars otherwise.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Symone, Gestion de l’hôtel
Hi JonThanks for your positive feedback. I will ensure to share this with the rest of the team to continue to inspire and deliver excellent customer service. We look forward to welcoming you back to Oaks Aspire. Kind Regards
par un voyageur
Publié le 1 sept. 2024 sur Wotif
Great check in
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Symone, Gestion de l’hôtel
Hi Simon, We are so happy you enjoyed your stay with us here at Oaks Aspire. We have shared your positive feedback with the rest of the team. We look forward to welcoming you back to in the near future.Kind Regards
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Expedia
par un voyageur
Publié le 8 juill. 2024 sur Wotif
Property suited us and had everything that we needed
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Oask Aspire, Gestion de l’hôtel
Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards
par un voyageur
Publié le 9 juin 2024 sur Lastminute
Very clean, secure parking & a very friendly receptionist.
Had to go off premises & downstairs to smoke on the street, which isn’t ideal for a single female, yet other worse behaviours were expected to be tolerated by myself eg screaming kids & cursing mother & constant noise with doors slamming next door at all hours, yet despite having the quiet balcony, I had to put up with the cursing & screaming next door, yet not allowed to smoke on a balcony when all other windows were closed. Also no noise after a certain time, but screaming kids & cursing mothers, and doors slammed is acceptable behaviours compared to a responsible female smoker Having their safety at risk by being outside on the street after dark
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Oaks Aspire, Gestion de l’hôtel
Please accept our apologies for the disturbance you experienced during your stay and for falling short of our high standards. We have noted your feedback regarding [be specific about where your hotel fell short]. I would like to assure you that action is being taken in response to your comments and every effort is being made to ensure similar issues do not occur in the future. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back soon and restore your confidence in our hotel.Thank you again for your time.Best regards,