Note fondée sur 975 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 avr. 2019 par Daniel - Pullman Brisbane King George Square, Gestion de l’hôtel
Thank you for choosing to stay with us
par un voyageur
Chambre comfortable
Publié le 11 févr. 2019 sur HotelsHotel situé à proximité du quartier commercial et au milieu des tours d’affaire.
Commentaires de Gestion de l’hôtel
11 avr. 2019 par Daniel -Pullman Brisbane King George Square, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 4 févr. 2019 sur Hotels
par un voyageur
Publié le 8 janv. 2019 sur Hotels
par sylvain de PAÏTA, Nouvelle-Calédonie
Publié le 11 janv. 2016 sur Hotels
Excellent séjour dans un hôtel idéalement situé.
par Christian de Nouméa
moyen
Publié le 12 janv. 2015 sur HotelsHotel confortable, bien placé, mais vieillissant, service un peu léger
par un voyageur
Publié le 30 août 2024 sur Wotif
A really well placed hotel, close to the heart of Brisbane. Amazing breakfast buffet.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Amanda,Thank you for your wonderful feedback. I'm delighted to hear that you enjoyed our central location and our breakfast buffet. It's great to know that you had a positive experience during your stay.We look forward to welcoming you back to our hotel in the heart of Brisbane.Sincerely,Roshit Manmohan - Front Office Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
The advertised arm chair/lounge in the room was missing. Stained carpet at the room entrance. The bathroom floods every time you have a shower. The aircond is freezing cold and the in-room control for aircond does not work.
The restaurant! - Do not eat there! Food is over priced, not tasty, restaurant wait staffs are rude and arrogant (except a couple of them). Positive note is location. Definitely a 3 star hotel rating experience!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Justin,Thank you for taking the time to share your feedback. I’m sorry to hear that your recent stay did not meet expectations. The issues you encountered with the missing armchair, stained carpet, bathroom flooding, and malfunctioning air conditioning are certainly not reflective of the standard we strive to maintain. I apologize for any discomfort or inconvenience these may have caused.I’m also disappointed to learn about your experience in the restaurant. Our goal is to provide a pleasant dining experience, and it's concerning that this was not the case during your visit. Your comments will be shared with the relevant teams to address these concerns promptly.On a positive note, I'm glad you found our location convenient. We appreciate your candid feedback as it helps us improve our services, and we hope to have the chance to provide you with a better experience in the future.Sincerely,Roshit Manmohan - Front Office Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Enjoyed our stay, however we needed to ask for fluffier pillows. Staff were happy to accommodate.
Commentaires de Gestion de l’hôtel
29 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Kellie,Thank you for your feedback. I’m glad to hear you enjoyed your stay and that our staff was able to accommodate your request for fluffier pillows. We strive to ensure our guests' comfort and are pleased we could make your stay more enjoyable. We look forward to welcoming you back in the future.Sincerely,Roshit Manmohan - Front Office Manager
par un voyageur
Publié le 25 août 2024 sur Wotif
Most things about the property were great. Staff were fantastic. We had to clean the windows as they were covered in hand marks and fingerprints. Some of the finer touches were off like the bottom of the bathroom door was shabby.
But overall good value and would stay again
Commentaires de Gestion de l’hôtel
29 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Jai,Thank you for sharing your feedback. I'm pleased to hear that you found most aspects of your stay enjoyable, and I appreciate your kind words about our staff. However, I apologize for the oversight with the cleanliness of the windows and the condition of the bathroom door. These finer details are important to us, and I regret that we fell short in these areas during your visit. Your feedback is valuable, and we will work to address these issues to enhance the overall experience for our guests. I'm glad to hear that you found good value in your stay, and we look forward to welcoming you back someday.Sincerely,Roshit Manmohan - Front Office Manager
