Note fondée sur 371 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
94 % des clients le recommandent
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 18 août 2024 sur Wotif
The smell was absolutely disgusting- massive stains on the carpet that looked like a pet had been urinating in the apartment.
Commentaires de Gestion de l’hôtel
20 août 2024 par Saurav Prasad, Gestion de l’hôtel
Hi Lissa,Please accept my sincere apologies for the inconvenience as these are not the standards that we feel proud off.We are in a process of a massive refurbishment and half of the hotel is done and remaining rooms are coming along.I take the feedback on board, and this will be all looked after as we reach each floor soon.We look forward to seeing you again in our newly renovated rooms soon.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 6 août 2024 sur Hotels
4 sur 5
par un voyageur

Near to Westfield

Publié le 3 août 2024 sur Hotels
Basic accommodation, we couldn't get the TV to work , think we had to scan QR codes but it didn't work ,but the proximity to Westfield makes up for it .
Commentaires de Gestion de l’hôtel
5 août 2024 par Saurav Prasad, Gestion de l’hôtel
Thank you for the feedback and I do apologies for the inconvenience in regard to the Scan and i will surely get this checked by maintenance.We look forward to seeing you again.
4 sur 5
par un voyageur de Driver

Publié le 29 juill. 2024 sur Expedia
Pros: across the road from Westfield Chermside Also across the road from Bus Terminal- convenient as only 30min ride to Queens St mall and QPAC. Free parking included, a real bonus! Cons: Although we were given a recently renovated room, we found the following: No real benchspace in bathroom No towelring for handtowel Very cheap cutlery Chux was very small...appears they had cut one into about 4 pieces and only provided you with one. Having said all of the above, we stay there when going to Brisbane as it is convenient for parking, public transport and shopping
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Saurav Prasad, Gestion de l’hôtel
Thank you for the constructive feedback, Lynne and I appreciate it.Our newly renovated rooms are extremely popular and becoming every guest's favorite...We look forward to seeing you again.
3 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Wotif
We booked the Quest Chermside to stay at while visiting from Melbourne for our Mothers’ 90th birthday event. We work to drills and other tools and equipment being used for renovating the floor directly below level 5 which was our floor. 7 am get up apparently. The renovations meant that we were met with tradesmen with wheelbarrows of concrete in the lift. I could go on. Hopefully the renovations will be done soon. Excellent Location, lovely people wrong time.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Saurav Prasad, Gestion de l’hôtel
Dear Sharyn,Please accept my sincere apologies and this is such an exciting phase for the team and the new rooms and floors are just getting so popular and everyone favorite.We truly minimize the impact from trades keeping in mind the valuable stay for all guest like you and I do apologies for the inconvenience.Our location and staff ae the best and thank you for appreciating this.Have a great day ahead.
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 juill. 2024 sur Wotif
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Saurav Prasad, Gestion de l’hôtel
Thank you for the stay and feedback and we look forward to hosting you again.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 juin 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 20 juin 2024 sur Wotif
Really lovely apartment, extremely clean and new looking as they are refurbishing the place. We had a great stay! Easy to park and close to the Entertainment Centre (no lining up off the gateway arterial or long drives home). If you’re going to a show or concert it’s the best place to stay. A close walk to Westfield for supplies. They also have a little breakfast hub in the hotel.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Saurav Prasad, Gestion de l’hôtel
Dear Karen,Thank you for the lovely feedback and stay and it's great to see another happy guest. Our refurbishment is surely looking great and becoming everyone favorite.We look forward to seeing you again in future.