Ratings based on 353 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 14, 2024 on Wotif
Clean and good service
by A traveller
Posted Jun. 14, 2024 on Wotif
by A traveller
Posted Jun. 13, 2024 on Wotif
by A traveller
Posted Jun. 3, 2024 on Wotif
Helpful and cheerful staff…a good pub and food across the road.
by A traveller
Posted Jun. 2, 2024 on Wotif
Good
by A traveller
Posted May 22, 2024 on Wotif
People and property were great, but the local railway station is currently closed, requiring a bit of a walk from the nearest open station
by A traveller
Posted May 20, 2024 on Wotif
very hard to get into. window was broken and could not shut it. very noisy main road. no water pressure. bed was very comfortable.
Comment from Hotel Management
May 20, 2024 by Jia, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at our motel. We deeply regret the issues you encountered and apologize for any inconvenience caused.It is our utmost priority to ensure a pleasant and hassle-free experience for all our guests, and we are truly disappointed that we were unable to meet your expectations. Your concerns are being taken seriously, and we are dedicated to resolving them to prevent any similar situations in the future.
by A traveller
Posted May 19, 2024 on Wotif
Central to what we wanted to do 😊
Comment from Hotel Management
May 20, 2024 by Jia, Hotel Management
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your recent stay at our hotel. Your satisfaction is our top priority, and we're thrilled to know that we met your expectations.At Rocklea International Motel, we are continuously striving to enhance our guests' experiences. Your positive feedback serves as encouragement for our team to keep delivering exceptional service.
by A traveller
Posted May 2, 2024 on Expedia
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Comment from Hotel Management
May 20, 2024 by Jia, Hotel Management
Thank you for taking the time to provide your feedback. We appreciate your input as it helps us identify areas where we can improve and better serve our guests. If there are any specific aspects of your stay that you feel could have been better, we would value the opportunity to learn more so that we can address them accordingly. Your satisfaction is important to us, and we hope to have the chance to exceed your expectations in the future.
by A traveller
Posted Apr. 9, 2024 on Hotels
Comment from Hotel Management
May 2, 2024 by Jia, Hotel Management
Thank you for your positive feedback. We are committed to maintaining high standards of performance and service.
