Note fondée sur 101 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 avr. 2024 sur Wotif
Very relaxing place to stay food is great & staff are extremely friendly.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Dan - General Manager, Gestion de l’hôtel
That is fantastic to hear Anthony, thank you!
par un voyageur
Publié le 26 janv. 2024 sur Wotif
We had a lovely overnight stay, with a delicious breakfast included.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Daniel, Gestion de l’hôtel
Dear Kylie,Thank you for your lovely feedback and we hope to see you again soon.
par un voyageur
Publié le 16 janv. 2024 sur Wotif
Enjoyed our stay. Lovely food bedroom and lovely staff .
Poor lighting from dining area to apartment.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Daniel, Gestion de l’hôtel
Thanks Elizabeth and all the best for 2024!
par un voyageur
Publié le 6 janv. 2024 sur Wotif
Wonderful experience - everything about this stay was sensational....
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Daniel, Gestion de l’hôtel
That is so great to hear, thank you!We wish you all the best for a wonderful year ahead John.
par un voyageur
Publié le 23 déc. 2023 sur Expedia
Awesome stay
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Daniel, Gestion de l’hôtel
Thank you Penne!
par un voyageur de burleigh heads
Publié le 22 août 2023 sur Expedia
Just wonderful. Just enjoyed the most relaxing night away to celebrate our 30th wedding anniversary. Rooms , staff and food are exceptional.
par un voyageur
Publié le 17 mai 2023 sur Lastminute
Room was motel size with king size bed . They needed to get plumber as toilet was leaking .Bathroom heater was not working. Inadequate space to get a wheelchair in room..Main restaurant was nice and staff were great but food and wine over priced .Two coarse $89 three coarses $99. Per person. Would not go there again as disappointing weekend.
Commentaires de Gestion de l’hôtel
1 juin 2023 par Spicers Hidden Vale , Gestion de l’hôtel
Hi Bob,Thank you for taking the time to provide this feedback.It is really wonderful you found all of our team so friendly and great and enjoyed the beautiful main restaurant. I'm pleased to hear the team were able to fix the leaking toilet promptly. We do have a number of different room types available. The team would be more than happy to suggest something different for your next stay. Have a wonderful day.
par un voyageur
Go for the views
Publié le 15 mai 2023 sur HotelsThis was a lovely place for a wedding destination.
I'm a foodie so don't head here for the food, head here for the views, comfortable rooms and lovely bush walks.
Commentaires de Gestion de l’hôtel
1 juin 2023 par Spicers Hidden Vale , Gestion de l’hôtel
Hi,Thank you for your feedback. We’re so pleased to hear you loved the views, rooms and walks. I hope the wedding was fantastic and we look forward to welcoming you back to Hidden Vale sometime in the future.
par un voyageur
Publié le 9 août 2022 sur Wotif
Staff were excellent. So friendly and obliging. Our stay lived up to expectations. Can’t wait to visit again.
par un voyageur
Amazing food and views ruined by noise
Publié le 31 juill. 2022 sur HotelsWe stayed in unit 1 which is one of three units in a cabin. Unfortuently the cabin is located 10 metres from the main restaurant which is very noisy. We could still hear people laughing and music playing until late and was woken up by guests eating their breakfast in the morning. We booked a king size bed and was provided with a queen instead only to be told the king is only a preference and not guaranteed. We woke up tired and exhausted with probably one of the worst night sleep in my life. Pretty ridiculous for $600 per night and very disappointing way to spend our wedding anniversary. The positives was the amazing food, views and polite staff. We have stayed in other Spicers before which were all top notch. We feel ripped off and we will not be back. Beware to anyone who gets allocated to units 1-3 because I hope you're a heavy sleeper.
