Note fondée sur 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 déc. 2023 sur Hotels
par un voyageur
Publié le 7 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2020 par sarah, Gestion de l’hôtel
Thank you for your fabulous review.
I am sorry you did not find the mattress comfortable. We do have mattress toppers so do let us know next time you stay and we will be sure to put one on your bed.
We look forward to welcoming you again to Berwick Lodge
par un voyageur
Publié le 17 juill. 2024 sur Expedia
I only had a quick visit to Berwick Lodge, late arrival and early departure , but it was a very comfortable stay with a lovely breakfast in the morning. A little pricey compared to others but still nice regardless. Will happily return
par un voyageur
A loevely hotel in a beautiful setting
Publié le 15 juill. 2024 sur HotelsA beautiful hotel in extensive grounds. The staff were friendly and helpful and the food was excellent.
The only problems we encountered was the tiny bathroom with a low beam which resulted in banging ones head if not extremely careful, and the room door which could be closed only by giving it a loud bang, and the handle being prone to fall off.
par un voyageur
Publié le 25 mai 2024 sur Hotels
par un voyageur
Avoid the annexe
Publié le 17 mai 2024 sur HotelsStayed here previously and we had a good room in the main house. This time we were in the annexe (Caspian) and the room was small with no soundproofing from the adjoining room (you could hear next doors TV loud and clear). Avoid the annexe!!!
Commentaires de Gestion de l’hôtel
20 mai 2024 par Sarah (Owner and General Manager), Gestion de l’hôtel
Thank you for taking the time to write your review, we are always striving to improve our guest experience and we are grateful for your feedback. This is actually the first time we have had a soundproofing complaint in Caspian, therefore I will personally be looking into this issue myself to try and solve this problem. I am so sorry this impacted your stay with us.Kind regardsSarah
par un voyageur
Publié le 4 mai 2024 sur Expedia
par un voyageur
Publié le 16 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2024 par Sarah (Owner and General Manager), Gestion de l’hôtel
Dear Rob,Thank you so much for your positive review! We are so glad you enjoyed your stay.Best wishes Sarah and The Team at Berwick Lodge
par un voyageur
A Hidden Gem
Publié le 25 mars 2024 sur HotelsA Hidden Gem of a Hotel. Staff Are All very Friendly and made us Feel very Welcome. Food is First Class. Grounds are very well Manicured. Excellent base for Visiting Bristol, but you will need a Car as Hotel is off the Beaten track.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Sarah (Owner and General Manager), Gestion de l’hôtel
Dear Patricia, Thank you so much for this lovely review, we are so pleased to hear that you enjoyed your stay. We hope to welcome you back to Berwick Lodge soon!Kind regardsSarah
par un voyageur
Perfect experience
Publié le 12 mars 2024 sur HotelsWas an amazing experience, extremely comfy bed, such a unique room and a great bathroom too. Will definitely come back. Only issue I came across was the walls are quite thin so could hear the reception area from our booked room and the room above ours had squeaky floors, so could hear them move about and use their shower. Was only a minor inconvenience
