Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not too bad but need to improvethe welcome
Publié le 24 août 2020 sur HotelsAt the checkin, the desk was cold and not really customer oriented. We felt not comfortable.
Note that only few of customers are wearing a protection mask even if the governement consider it as mandatory.
The room looks old but is clean.
The breakfeast is available which is a good point, but only to take away, then limited. Forget your continental breakeast in this period..
Commentaires de Gestion de l’hôtel
27 août 2020 par Mahesh Jay, Gestion de l’hôtel
Dear Lionel,
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.
Sincerely,
Mahesh Jay
General Manager
par un voyageur
Publié le 19 août 2019 sur Hotels
par un voyageur
Publié le 8 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 avr. 2019 par Nadine Rees, General Manager, Gestion de l’hôtel
Dear Anonymous,
Thank you very much for your recent stay at the DoubleTree by Hilton Bristol North and for sharing your feedback regarding this stay. I make it a point to respond to all those who provide us with feedback both of a positive and developmental nature, as without your comments we would not know what we were doing well or where we need to improve our product or service delivery. Your valuable time in this regard is very much appreciated.
Once again thank you for your recent stay here at the DoubleTree by Hilton Bristol North. I appreciate your time in feeding back to us, and I hope to welcome you back to the DoubleTree by Hilton Bristol North in the near future.
Kind Regards,
Nadine Rees
General Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Rachel, Gestion de l’hôtel
Hi Amy, thank you for taking the time to leave an online review. We are sorry to hear that you didn't enjoy your stay, would you be able to email your concerns to us?
par un voyageur
Publié le 3 août 2024 sur Expedia
Great receptionist welcome
Commentaires de Gestion de l’hôtel
8 août 2024 par Thomas, Gestion de l’hôtel
Dear Nicola,We are excited to see your 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.RegardsThomas - Front Office
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Rachel, Gestion de l’hôtel
Hello, thank you for taking the time to leave an online review. We are glad to hear you enjoyed your stay and look forward to welcoming you back another time.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Thomas, Gestion de l’hôtel
Dear Thambirajah,We are excited to see your 10 out of 10 rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.RegardsThomas
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Rachel, Gestion de l’hôtel
Hi Cristian, thank you for taking the time to leave an online review. We are glad that you enjoyed your stay with us and look forward to welcoming you back another time.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Thomas, Gestion de l’hôtel
Dear Adam,We are excited to see your 10 out of 10 rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Regards,Thomas - Front Office
par un voyageur
Publié le 28 juill. 2024 sur Hotels
The hotel staff were very friendly on arrival and throughout our stay. My kids loved the cookie in arrival. Everything was clean and tidy, however i did feel like the room looked a little tired, nevertheless a pleasant stay. I also feel that free parking should be included in the stay especially if just for one night.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Thomas, Gestion de l’hôtel
Dear Amy,We are excited to see your 10 out of 10 rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to usRegardsThomas-Front Office.
