Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Hotels
Old hotel not really to standars of confort Doubletree even if Manager and staff were really friendly! Matress are really old. Bathroom too old also. Need a refurbishment.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Front Office , Gestion de l’hôtel
Dear Sir/Madam,Thank you for choosing to stay at Doubletree Bristol North and sharing 6 out of 10 rating. We apologise for any inconvenience caused during your stay. It was lovely having you with us, and we would be delighted to have the opportunity to host you again and provide you with an even better experience in the future.Kind Regards - Front Office
par un voyageur
Not too bad but need to improvethe welcome
Publié le 24 août 2020 sur HotelsAt the checkin, the desk was cold and not really customer oriented. We felt not comfortable.
Note that only few of customers are wearing a protection mask even if the governement consider it as mandatory.
The room looks old but is clean.
The breakfeast is available which is a good point, but only to take away, then limited. Forget your continental breakeast in this period..
Commentaires de Gestion de l’hôtel
27 août 2020 par Mahesh Jay, Gestion de l’hôtel
Dear Lionel,
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.
Sincerely,
Mahesh Jay
General Manager
par un voyageur
Publié le 19 août 2019 sur Hotels
par un voyageur
Publié le 8 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 avr. 2019 par Nadine Rees, General Manager, Gestion de l’hôtel
Dear Anonymous,
Thank you very much for your recent stay at the DoubleTree by Hilton Bristol North and for sharing your feedback regarding this stay. I make it a point to respond to all those who provide us with feedback both of a positive and developmental nature, as without your comments we would not know what we were doing well or where we need to improve our product or service delivery. Your valuable time in this regard is very much appreciated.
Once again thank you for your recent stay here at the DoubleTree by Hilton Bristol North. I appreciate your time in feeding back to us, and I hope to welcome you back to the DoubleTree by Hilton Bristol North in the near future.
Kind Regards,
Nadine Rees
General Manager
par un voyageur de Getsovo
Publié le 23 sept. 2024 sur Expedia
Big, comfortable rooms, weak equipped. Swimming, gym onsite available 24/7
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Robin, Gestion de l’hôtel
Hi Yordan,Thank you for taking the time to share your experience online.We are happy to hear that you enjoyed your stay with us.We hope to welcome you again soon in the near future. Kind regards, Robin Bordet
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Property looked well cared for and new ‘wing’ looked impressive, but we couldn’t use the pool in the evening after arriving. Bedroom was cold- tried adjusting air con and couldn’t get warm. Car charger wasn’t working. Pillows were far too soft.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Robin, Gestion de l’hôtel
Hi Dr Clare,Thank you for taking the time to share your experience online.We are happy to hear that you enjoyed the new wing of our wonderful hotel.We hope to welcome you again soon in the near future. Kind regards, Robin Bordet
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Robin , Gestion de l’hôtel
Hi StephanoeThank you for taking the time to share your experience online.We are happy to hear that you enjoyed your stay with us.We hope to welcome you again soon in the near future. Kind regards, Robin Bordet Assistant Front Office Manager
par un voyageur
Average
Publié le 22 sept. 2024 sur HotelsThe bed was a bit old and made noises every time you moved. It took us 40 mins to check in. But the pool sauna etc was good.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Robin , Gestion de l’hôtel
Hi Thank you for taking the time to share your experience online.We are happy to hear that you enjoyed the pool facilities We do apologise for the inconveniences with your stay .We hope to welcome you again soon in the near future. Kind regards, Robin Bordet Assistant Front Office Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Robin , Gestion de l’hôtel
Hi HollieThank you for taking the time to share your experience online.We are happy to hear that you enjoyed your stay with us.We hope to welcome you again soon in the near future. Kind regards, Robin Bordet Assistant Front Office Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Thomas, Gestion de l’hôtel
Hello,Thank you for choosing to stay at DoubleTree Bristol North and for taking the time to leave us an amazing rating. We are thrilled to know that you enjoyed every aspect of your stay. It was lovely having you with us, and we look forward to welcoming you back for another memorable stay. Kind regardsThomas - Front Office
