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Hard Rock Hotel & Casino Bristol

2.5 star property
Enjoy 5 restaurants at this Bristol hotel

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Casino
Indoor pool, open 9:00 AM to 7:00 PM, free cabanas, pool umbrellas
Superior Suite, 1 King Bed, Corner
Superior Suite, 1 King Bed, Corner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available

Explore the area

Map
500 Gate City Highway, Bristol, VA, 24201
  • Bristol Mall
    ‪4 min walk‬
  • Hard Rock Hotel & Casino Bristol
    ‪6 min walk‬
  • The Pinnacle
    ‪5 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Roll-in Shower

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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CA $237 total
includes taxes & fees
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About the area

Bristol

In Bristol .Steps from the hotel, you'll find Hard Rock Hotel & Casino Bristol and Bristol Mall. Also, State Line Centre is within half a mile (1 km) and Randolph Park is within 2 miles (3 km).

What's nearby

  • Bristol Mall - 4 min walk - 0.4 km
  • Hard Rock Hotel & Casino Bristol - 6 min walk - 0.6 km
  • Paramount Center for the Arts - 4 min drive - 3.7 km
  • The Pinnacle - 5 min drive - 5.5 km
  • Bristol Regional Medical Center - 6 min drive - 4.6 km

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪KFC - ‬18 min walk
  • ‪Southern Craft BBQ - ‬4 min drive
  • ‪Blackbird Bakery - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Enjoy 5 restaurants at this Bristol hotel
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa, an indoor pool, and a fitness center. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

  • 303 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2024
  • Casino
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

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The Bristol Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,002 reviews
The price is CA $215
CA $259 total
includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Sportsbook
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • 1 percent tourism fee will be charged
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 132 reviews
Rating 8 - Good. 20 out of 132 reviews
Rating 6 - Okay. 10 out of 132 reviews
Rating 4 - Poor. 8 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, Meadville

Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so NICE! very clean and Casino was a blast! Concert topped off the trip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler

Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really nice, and the casino is great.
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, room comfort

Not impressed, inconvenient

I am disappointed that we were not told that this place is not family friendly at all. None of the sit down restaurants allow guests under 20, not even the Hard Rock Cafe! And to top it off after we checked into our room and wanted to go grab a bite at the Marketplace food hall we were told there was no walking path from the Hotel to the Food Court with a child. We had to go back into our car and drive around the back of the building to another entrance. VERY inconvenient and this should have been disclosed when booking. At least have a shuttle to take us. We stayed 2 nights and the morning after our first night I put the sign on for Housekeeping to make up at room at 6:45AM, we returned after a long day at 8:50 PM and the room was never made up. I then had to call for towels before we could settle in for the night. It was a Wednesday and Thursday night, certianly not peak times. Service was below par and we will not stay again. We have stayed at 3 other Hard Rock Hotels throughout the world and this one does not deserve the name.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very helpful and appeared to be proud of their jobs. Room was clean and met my expectations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big comfy rooms with giant TV, free wifi, good coffee. Valet parking was affordable and friendly. Lots of food options including a 24 hour coffee shop. Every staff member that we met was amazing. The gym is off of the pool and is well equipped with lots of circuit machines. Towels and bottled water are provided for pool and gym. The pool is worth the visit. It is an indoor/outdoor heated pool that you can swim through. The water was 85° when I was there. Outside temp was in the 40°s so the steam pillowing off the water in clouds was pretty as the sun set. There is a lovely attendant at the pool to assure fresh towels and offer waters. They let me know the water temps as I arrived. The outdoor hot tub looked to seat 10 or so and I was told it was 110°.
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing. Staff was super friendly and helpful. Would definitely stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Erica, Orwell

Travelled with partner
Liked: Staff & service
The pool and jacuzzi closed at 7pm which was very depressing after traveling all day and arriving in the evening, it was the whole reason I chose the hotel. And the rooms don’t have microwaves and Luke warm water for showers
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and had everything you needed
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Travelled with group
Liked: Property conditions & facilities
Simple checkin. Beautiful room. Great casino.
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service

Not super helpful

Tv didn’t work air conditioning didn’t work
Stayed 2 nights in Feb 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Our room was spotless and the bathroom was wonderful with a great walk in shower and separate area for the toilet. The lighting in the room was great and we enjoyed the huge high definition TV. Everyone we encountered, be it hotel staff, restaurant servers/hostesses, casino dealers or attendants, was extremely friendly and welcoming. We will be back when we can😀
Stayed 1 night in Jan 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean and modern.
Stayed 1 night in Jan 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean I felt secure. A little smokey though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and service!! Beautiful hotel!
Stayed 1 night in Jan 2025