Note fondée sur 625 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 sept. 2024 sur Hotels
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Connie Reception Supervisor, Gestion de l’hôtel
Dear Teresa, Thank you for rating your recent stay with us 8 out of 10. We are pleased to hear that you had a positive experience overall.Our goal is to provide the best service and accommodations possible, and your high rating reflects our commitment to this goal. If you have any specific feedback or suggestions for improvement, we would greatly appreciate hearing from you.We look forward to welcoming you back for an even better stay in the future.Kind Regards, Constance Taylor-HeathReception Supervisor Mercure Bristol North The Grange Hotel
par un voyageur
Une nuit proche de Bristol dans un cadre calme
Publié le 10 sept. 2018 sur HotelsTrès bon hôtel proche de Bristol. Au calme car au dessus d'une colline. Bar et restauration possible.
Personnes à mobilité réduite : déconseillé car des escaliers de partout et assez étroits.
WIFI un peu limité dans les chambres.
Commentaires de Gestion de l’hôtel
9 oct. 2018 par Everton, Gestion de l’hôtel
Thank you for taking the time to comment following your recent stay with us.
We do hope you will return again in the future.
Kind regards
Michael Wood
General Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Hotels
A lovley setting, beautiful trees in extensive grounds. Friendly and helpful staff. Hotel needs refurbishment in certain areas.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Friendly staff but in need of some tlc
Publié le 14 sept. 2024 sur HotelsStaff were lovely and grounds beautiful but the room itself was not in a great condition. Our dog immediately found a mouldy ice cream lid behind the curtains, and the shower was so old and worn you couldn’t see how to work it. The bed was very uncomfortable and the place is so old and creaky you could hear every movement in the room above us.
The bar area was really nice and it was great to find a dog friendly place but the rooms seemed pretty tired and in need of some tlc
par un voyageur
Publié le 8 sept. 2024 sur Expedia
par un voyageur
Publié le 8 sept. 2024 sur Expedia
par un voyageur
Ruined out weekend
Publié le 8 sept. 2024 sur HotelsBooked a premium room, expected much better, explained to them my wife is disabled and has mobility issues, the photos on your page showed large room with comfortable sesting. We had a small room with just 2 dinning room style chairs, not at all suitable for a disabled person, i took this up with reception who insisted it was a premium room , this room upset my wife to the extent i had to take her home the next day missing a family wedding, other issues, they knew she had mobility problems so put us in upstairs room quite a distance from entrance, no usb points in room , poor finish around bath room , the whole hotel is in need of a complete update and refurbishment, roof leaking in corridor, disabled access is very poor, on the plus side friendly staff and food is good but a little pricey, if i had the time to find a alternative hotel at short notice I would have walked out after seeing the room, I will ne making a complaint to their group head office
