We decided to stay at this hotel because of the reviews, many were positive.
However, we did not receive good service or a good experience while we stayed at the hotel.
I was not greeted, I needed to prompt the person at the desk to acknowledge me, and then after I checked in, my friend checked in and said all of my information was on the screen. The person did not direct me to any policies and I did not sign the paperwork because I was not directed to, so my information was on the screen for anyone passing by to see.
It was humid and not cool in the building and it was 83 degrees in the hallway on the 4th floor when we arrived.
There were stains on the comforters, the sheets were facing the wrong direction and they were inside out. I am not sure if they just flipped all the linens after the other people left or if this is how they make beds at this particular Quality Inn. Our room was cool, so we appreciated that.
The bathroom had some black things on the wall and in the bathtub, and some hairs on the floor.
The furnishings were old and worn, chairs were ripped.
There was no ice in the building and the drinking water tank in the lobby was out of water, as well as the hot water for tea.
The lady who was helping with breakfast was pleasant, kind, and helpful.
It was very warm in the lobby again this morning. I am not sure if there is an issue with the A/C but it should be addressed and fixed.