Note fondée sur 758 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2020 sur Expedia
Parfait pour la route. Nous descendions en Floride.
Commentaires de Gestion de l’hôtel
19 févr. 2020 par Darrell , Gestion de l’hôtel
Glad to know that the location was perfect for you. Hope you enjoyed your trip to Florida. Looking forward to seeing you again during your next visit in town.
Sincerely,
Management
par un voyageur
Publié le 30 déc. 2024
Nice
Commentaires de Gestion de l’hôtel
31 déc. 2024 par Guest Relations Management , Gestion de l’hôtel
Dear Dennis,We appreciate your rating. Knowing that you had a wonderful time with us makes us very happy. We hope to see you again soon and will work hard to make your next visit even more enjoyable.
par un voyageur de Charlottesville
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Levi,Thank you for sharing your experience. We're sorry to hear that your stay didn’t meet your expectations. It seems like there were some issues that really impacted your visit, and we’d love to learn more about what went wrong. We strive to provide a better experience for all our guests and appreciate your feedback, as it helps us improve moving forward.
par un voyageur
Hidden Fees
Publié le 3 oct. 2024 sur HotelsI thank guests should be told that there is a city/county tax and a surcharge if you use a credit card, I did not know until I got my paper statement when leaving
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Dan,Thank you for sharing your feedback. We understand how frustrating it can be to encounter unexpected fees, and we apologize for any inconvenience this may have caused during your stay. We’ll be sure to review our communication regarding the city/county tax and the surcharge for credit card use to make sure this information is clearer for future guests. We appreciate your understanding, and we hope to have the chance to provide a more seamless experience on your next visit to Bristol, VA.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Was very nice, clean, quiet, breakfast was great, staff was
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi James, We're so pleased to hear you had a wonderful stay at Quality Inn & Suites! It's great to know that you found our hotel clean and quiet, which is perfect for a relaxing getaway. We're also thrilled that you enjoyed our delicious breakfast and experienced the friendliness of our staff. Your kind words motivate us to keep providing the best service possible. We can't wait to welcome you back for another enjoyable stay!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Well situated, not far to Bristol nascar race night, and friendly staff.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Thank you for your wonderful review! We're so pleased to hear that you enjoyed your stay at Quality Inn & Suites. Our location is definitely a highlight, making it easy to get to exciting events like the Bristol NASCAR race night. It's also fantastic to know that our friendly staff made a positive impression on you. We strive to create a welcoming atmosphere for all our guests. We can't wait to welcome you back for another great stay!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Nice people very clean!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi John,Thank you for your feedback regarding your stay at Quality Inn & Suites I-81 Exit 7! We take great pride in our friendly staff and maintaining a clean environment for our guests, so it’s wonderful to hear that you noticed these positive traits. We hope to welcome you back for another enjoyable stay soon!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Mary!Thank you so much for your perfect rating! We're thrilled that you had such a positive experience with us. It means a lot to know that we were able to meet your expectations and provide you with a great stay. We look forward to welcoming you back again soon!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
The motel is really showing its age. Loose tiles on the bathroom floor. Cracked caulk in multiple places. Brackets for what used to hold something hanging on the wall in two places. Very small room. About 2 feet on all three sides of the bed. Noisy location near interstate. Breakfast was pretty much useless. Mini waffles, plain cereal, nasty looking biscuits, gravy and sausage. That's pretty much it. Basically just good for coffee or tea. But the place is super clean. The owners are clearly trying. They could use a good infusion of capital for renovations.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi John,Thank you for taking the time to share your feedback. We appreciate your recognition of our cleanliness and the efforts of our team. We understand that some aspects of our property may show signs of age and that noise from the nearby interstate can be a concern. Your comments regarding the breakfast options are also noted. We continuously strive to improve and your input is valuable as we plan future updates. Thank you for your insights and for acknowledging our commitment to maintaining a clean environment.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Lisette,Thank you for taking the time to share your experience with us at Quality Inn & Suites I-81 Exit 7. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
