Note fondée sur 332 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointing
Publié le 27 oct. 2022 sur HotelsLocation excellent & if you have an electric car & are mobile this is the place to stay in Brixham, 6 charging points in private car parking.
BUT this is a very old building with rickety stairs, MANY fire doors & less than clear room directions. The walk from the car park is not easy, beware those with limited mobility or wheelchairs.
We booked a snug harbour view for £140 - this was poor value for money, the room was very snug with a tiny bathroom. The view was okay but only through a small window, the morning after the condensation prevented any view. Breakfast was okay but fairly minimal, £3 surcharge if you want salmon. Restaurant was closed to us on the evening although there were people eating, no problem finding somewhere else but again you need mobility. Brixham pretty hilly, this hotel is on a very narrow street with even narrower footpaths.
We didn't have a hairdryer in our room, not discovered until after hairwashing, my wife attended breakfast with wet hair, we raised it with reception who apologised & promised to put it right !! After breakfast still no hairdryer in room & no mention of recompense.
par un voyageur
Publié le 17 oct. 2022 sur Expedia
par un voyageur
Publié le 2 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2022 par Debbie, Gestion de l’hôtel
thank you so much for our 10/10 review
par un voyageur
Publié le 26 sept. 2022 sur Expedia
par un voyageur
Publié le 5 sept. 2022 sur Expedia
Conveniently located & quaint, but...
1) With a top (3rd) floor room & no lift it was a struggle for my retired wife & I to drag our luggage up the steep staircase & we were not offered assistance.
2) Due to staff shortages the room was not serviced daily but there was no price reduction.
3) The bedsheets were too small for the twin beds & so not tucked in so they rolled up in the night.
4) No one even asked if everything was OK at checkout.
Commentaires de Gestion de l’hôtel
6 sept. 2022 par Debbie, Gestion de l’hôtel
We are sorry that you were disappointed this time , we do have a range of rooms located on different floors and if notified we do our best to accommodate.Any issues raised during your stay would have been addressed.
par un voyageur
Publié le 4 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Debbie, Gestion de l’hôtel
Thank you for 10 out of 10 score !!We really appreciate it
par un voyageur
Publié le 31 août 2022 sur Expedia
A great location overlooking the harbour and a fantastic breakfast. Although our room was at the top with steep stairs it was very light, airy and comfortable. The staff were friendly and helpful.
Commentaires de Gestion de l’hôtel
1 sept. 2022 par Debbie, Gestion de l’hôtel
We are glad that you enjoyed your stay and hope to see you again next year
par un voyageur
Publié le 29 août 2022 sur Expedia
Very good location for this traditional hotel. Our room was furnished in a clean and modern way, which we liked. The breakfast was good and the staff welcoming. The dedicated car park was a godsend.
Lots of restaurants and pubs within 2 mins walk, as well as the harbour, a small beach, the sea water pool and the south west coast path
Commentaires de Gestion de l’hôtel
29 août 2022 par Debbie, Gestion de l’hôtel
Thank you for your insight and feedback We love the fact you enjoyed your stay with us and by the sounds of it Brixham itself
par un voyageur
Publié le 25 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2022 par Debbie, Gestion de l’hôtel
We are glad that you enjoyed your stay and hope to see you again soon
par un voyageur
Publié le 22 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2022 par Debbie, Gestion de l’hôtel
Thank you we hope to see you again
